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Windows Store; Windows 8.1; no install/no launch; error 0x80070002

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Shane:
That ID is the local system account, it is system wide, doesnt matter on the user.

That means if it is having trouble then it is machine wide and not user. Which explains why a new user account didnt fix it.

What was the last version of my Windows repair I had you try?

Shane

thatcrazydoglady:
2.11.0, but it looks like you now have 2.11.2 available.  Should I give that a try?  In Safe Mode?

Shane:
Safe mode with networking and run ALL the repairs. Do a registry backup first and lets just see what happens. :wink:

I also released my technicians toolbox, which has a built in Windows User Manager, so if we do create a new user account again to test I want to use it, because I want a local user account and not an online one.

Shane

thatcrazydoglady:
Sorry that took so long.  Got curious and downloaded the newest update to the Windows Repair program and ran it with all the repairs, with the registry backup first.  Unfortunately the error messages remain in the Event Viewer, altho' my Iobit Uninstall program has removed lots of leftover files from (the ones I can remember) Skype, One Note, Games, and I think another couple or so.

I did also download your technicians toolbox program, but haven't really looked at it yet.  should I create a new local account?  Currently it is listing the following -

Administrator                2 groups       9 days                             disabled
Guest                           1 group       not set or must change      disabled
Home group users         1 group       28 days                            enabled
thatcrazydoglady           2 groups       0 days                            enabled

thatcrazydoglady:
Also, all of the users I listed above show with the SID of  S1-5-21 with a string of various numbers following it.

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