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desktop and taskbar at startup

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Boggin:
The fact that the programs don't work in Safe Mode would suggest it isn't because of any 3rd party programs you have installed or malware.

I think WR deals with File Association but have a read through that sevenforums article I'd linked and give the batch file a try to see if rebuilding the icon cache has any effect.

What did Microsoft Tech Support try and have to say ?

I prefer to use AdwCleaner and Junkware Removal Tool to deal with browser hijackers and adware.

pipepro:
Microsoft tech had me do sfc and check disk, actually I knew more than the tech I believe. I am thinking a dll file is missing or corrupt. I wish I had more input as to ideas.

Boggin:
When you click on the blue default file extension's associations link in the sevenforums link, it takes you to http://www.sevenforums.com/tutorials/19449-default-file-type-associations-restore.html

Read through that, create a restore point - reboot and check that the restore point is still there then download the DLL reg file, following the article's instructions.

You may get a warning that the file could damage your computer but sevenforum's fixes are usually okay and you will have your restore point to fall back on.

Shane:
I have had multiple users with this problem over the last week or so, and for each one of them it had to do with a 3rd party crap program that got installed.

Normally they could go into safe mode.

When windows boots up it runs userinit.exe (Which is set in the registry) this processes the startup items and then launches explorer.exe

Which is in the registry
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

(Shouldnt be here, if it is the repair program should have removed it)
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

And in both of those check and see what "Shell" and "Userinit" are set to.

Shell should be set to "explorer.exe" and userinit should be set to "userinit.exe," (Notice the comma after it)

Shane

Boggin:
Shane - there was no change in Safe Mode which would eliminate 3rd party programs as the cause.

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