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Driver Power State Failure - Blue Screen Restart

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Wiloroc:
Hello Shane,  It has been a while since you solved my Firewall problem.  Since that time I have purchased a "New" Lenovo X240 laptop with Windows 8.1 loaded on it, an Intel i5 chip, 500 GB hard drive and added 8 GB RAM.  All has been relatively well with the machine.  I recently have been receiving a Blue Screen Sad Face failure that in the fine print says DRIVER POWER STATE FAILURE.  Then it says it is creating a dump file and then restarts the computer.  After that I do not have any problems until the next time the machine goes into sleep or hibernation mode.  Then it starts ups up just fine and runs for a while then with no notice gives me the sad faced blue screen.

I looked on line and found some Microsoft references to check my hardware drivers to be sure they are up to date.  I did that in the Device Manager and all drivers report that I have the latest and greatest drivers.

Any Ideas?

Shane:
OK so sounds like a driver that is installed isnt playing nice with sleep mode. When the system comes out of it the system crashes.

So what we need to do is find out which driver is doing it so we can get an updated version.

This tool should tell us which driver is doing it
http://www.majorgeeks.com/files/details/whocrashed_free_home_edition.html

Download and install WhoCrashed, run it and hit analyze and then post the results for me :-)

Shane

Wiloroc:
Shane,

Here is the file fro WhoCrashed.

James

Shane:
Well the crash dump file couldnt tell what driver is causing the system to crash when coming out of sleep.

So the best thing to do is to update the main drivers.

Chipset, video, audio and network :wink:

Shane

Boggin:
See if BlueScreenView gives more details http://www.nirsoft.net/utils/blue_screen_view.html

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