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Driver Power State Failure - Blue Screen Restart

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Wiloroc:
Here is output of Bluescreenview

Shane:
Still shows the same results. Those programs can only pull the data from the memory dump file from the crash. So they will pull the same thing.

Both show ntoskrnl.exe, that is what most drivers go through and connect to. So it isnt telling us which driver caused it because it doesnt know.

So the best thing is to update the main drivers like I said, so if it is a store bought machine, what make and model is it and I will go hunt down the drivers :-)

Shane

Wiloroc:
Shane,

It is a Lenovo x240 with i5 chip - refurbished unit.

500 gb hd drive I upgrade the memory to 8 gb by HyperX

Boggin:
I'd forgotten about this but as you have a Lenovo, this article about Superfish may apply to you.

http://www.pcworld.com/article/2886278/how-to-remove-the-dangerous-superfish-adware-presintalled-on-lenovo-pcs.html#tk.nl_today

Shane:
Ok I want to be sure I have the right one before I have you download drivers, this the right one?
http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-x240

Also lenovo has a removal tool for the superfish you should run just to be safe :-)
http://support.lenovo.com/us/en/product_security/superfish_uninstall

Shane

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