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Windows Xp - Blank Welcome Screen

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dondon:
Sorry shane yesterday i was busy.Can you please give me your email to send you Teamviewer ID and Password?

Shane:
just shane at tweaking :-)

Also it is on the about page on the site as well.

Email me first, I should have some time here in a little bit.

Shane

dondon:
Mail Sent

dondon:
 :smiley: - User List Fixed

The User List is now displayable in "Control Panel -> User Accounts"  as well as in Computer management.We still didnt manged to get the Groups displayed but is one step further to the resolution of this problem.Hope to have this repair implemented in a future update.

                                                                                                                                                                                                 Thanks Shane,
                                                                                                                                                                                                 You're the best

Shane:
For other users reading this who need to find a fix.

The problem was the local user and groups, or the user management in the control panel or even the ADSI code programs use to pull the user accounts would all return nothing.

This is because this is another part of Windows where if there is an error of any kind it simply bombs out and doesn't list anything. Yet if you open a cmd.exe window and type in net user, it will list all the users just fine.

In this case the problem was in the registry.

If you go to
HKEY_LOCAL_MACHINE\SAM\SAM\Domains\Account\

You will see two sub registry keys, Users and Names.

So as an example you may see something like
HKEY_LOCAL_MACHINE\SAM\SAM\Domains\Account\Users\000001F4

then under Names the name that belongs to that key will point to it, in this case
HKEY_LOCAL_MACHINE\SAM\SAM\Domains\Account\Users\Names\Administrator

Which when you look at its value points to 1f4

So in this section there was more registry keys under Users then there was under Names (This should normally have the same number of items) There was also 2 Names registry keys that pointed to the same path.

Once I got rid of all the extra folders that didnt point to anything and got rid of the duplicates the user accounts started showing up fine again.

So the problem was all because of some extra registry keys being in those paths.

Shane

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