Author Topic: Windows repair "file" stops it from running  (Read 5051 times)

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Offline vaskorox

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Windows repair "file" stops it from running
« on: April 06, 2015, 04:43:38 pm »
A system file is stopping the repair process.  Below is a copy the last part of the log, and I attached the entire log.  I'm new at this and can't figure it out.

Using Windows 7 Professional
Dell INSPIRON 1464
64-bit

In reference to an Antivirus, I believe I am running AVG.  It did stop the repairing, but after I allowed AVG to do its thing, I thought it started running again.  I do not know how to disable the antivirus (I know, stupid question, but ....)
PLEASE help me.   :shy:

"The current repair has failed to start 4 times.
Something is keeping the repair from running.
Tweaking_ras.exe in the files folder is used to run the repairs under the system account, make sure your Antivirus isnt blocking it."

thank you for your time

Offline Willy2

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Re: Windows repair "file" stops it from running
« Reply #1 on: April 06, 2015, 11:11:12 pm »
- Isn't there a AVG icon in the system tray ? Then try right-clicking on that icon. That should/could open the AVG user interface. That's what I need to do with my AVAST anti virus.
- Otherwise go through the Programs menu. Then it should show up as well.
- If that doesn't work then run Windows Repair in Safe Mode.

Offline Shane

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Re: Windows repair "file" stops it from running
« Reply #2 on: April 07, 2015, 09:47:55 am »
Thats why I have it in the main window to run the repairs in safe mode :-)

So make sure to do that and let me know if it is any better.

Also, as a user can you let me know, did you see the text in the main Window in the program saying to run in safe mode? Also what do you think would be a good way to make sure the user sees that?

I ask because the best way to fine tune and make something better is to hear it from the users :-)

Shane