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Missing Windows Servicing Packages files & update problems

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Tone111:
Hi, for some time now I have had problems updating my Windows 7 SP1 64-bit Dell Inspiron One. I have tried numerous fixes and repairs (including the SURT and your own Windows Repair on several occasions), and nothing seems to work!  :angry:

I have tried your latest (v.3.1.2) All-in-one repair which checks the windows packages and reparse points etc, and it gives me a whole loooong list of missing files, and one missing default reparse point which I tick to repair but every time I rescan it goes "missing" again!
Is there a way or procedure to add all the missing files manually or via a script? When I try Windows own Update it returns error 80073701 which I believe is a corrupt registry error, and alternative update methods (direct MS download and installation, PatchMyPC, PortUp, APUP, etc..) don't work either, although occasionally I can get the odd update to install via PortUp, despite a growing number that just won't!  :cry:

Can anybody help please? If any more info is needed on anything let me know and I'll be more than happy to provide it...

Cheers, Tone

Willy2:
- Post the (long) list in your next reply. (attachment)
- Suggestions for a succesful Windows Update:
   - Select "Notify before Download". Then you can do the updates when you & your system got enough time.
   - When Windows asks you to restart, decline. Windows simply has to wait with updating until you shut down your system.

Tone111:
Thanks for the reply.

I have tried every setting in Windows Update that's available, and none of them work or make any difference! It won't even check for updates - I get an amber message saying I need to install an update to WU to be able to check for updates, then when I click Install Now it eventually gives me the red error message Unable to update 80073701, so that's not the issue. I can only hope that sorting out the missing service packaging files will correct the registry corruption and allow the updates to work.  :confused:

Anyway, the list of missing files and reparse point error from the Pre-scan Repair is attached, please let me know what to do from here...

Willy2:
- Open "Control Panel", "Programs & features", "View installed Updates" to see how many updates were succesfully installed. On my Win 7 SP 1 system I have about 210 updates in total.
- Post that number and wait for Shane'reply.

Tone111:
Ok, well my system appears to have a different number completely! There are 323 Total updates installed (the number at the bottom of the page), and scrolling through the different categories of updates 284 are Microsoft Windows updates.

When I last ran PortUp several days ago there were about 30 more Windows updates showing as requiring installation, dating from March 15 back to 2012! Not sure what any of these numbers mean or how complete they are so am looking forward to see what Shane has to say on it......  :sleep:

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