Main Forum > General Computer Support
Missing Windows Servicing Packages files & update problems
Shane:
When I do a fresh install I do the whole drive, I dont ever keep the store bought machines default partitions as I never use their restore option and I want that space they are taking lol
Shane
Tone111:
Ah I see, thanks. If there's an option to keep it I might just do that, bit wary about the whole process to be honest, as I've never done it and don't want to cock it up, but it does look like it needs doing. :undecided:
In the absence of a bootable machine though, and yours over the weekend, and due to exhausting my attempts to get the machine to boot (think the MBR had somehow been screwed up, maybe by the "trojan" or whatever, but nothing I found and tried worked - even fixes marked "this works for everyone"! :cheesy: ) I've decided to restore the system image for now, just so I can have a working machine which I can get a full program list off of and also do a full file check and backup in Windows (rather than more painfully with dos in the RE!).
So I'm now back to my pre-Repair install state, with non-working WU, and just checked MBAM and it's Still found the same trojan in rpcss.dll+ that it found last week, after all the updates etc! :confused: not sure how if the machines been rolled back, and MBAM is the only scanner that picked it up! Even Virustotal says it's clear (0/57, including with Malwarebytes!), and looking online it appears that this file isn't even needed for Windows 7 (the rpcss.dll that is, I can't find any reference online to a .dll+!! :omg:), so I'm wondering if it was maybe a false positive? It's quarantined and gone though (apparently, I had to delete it manually even though MBAM said it had quarantined it...) so hopefully no issues there... :rolleyes:
Anyway I'm going to run all the scans I can to be safe, update as much software as I can (including Windows if it will), then I've got my move to sort out and then a huge backload of work to tackle as well just to try and keep afloat. :sad: It's probably going to be a couple of weeks at least before I get round to getting back here to doing a clean install and the stuff mentioned that's needed before that, so I'm going to mark this as Solved (as it essentially was as far as the updates and missing service package files were concerned before I restored the system image) and then if I have any issues or questions with the install I'll post a new topic at that point.
And before I forget or sign off temporarily (though I'll still be around), many big Thanks again Shane & Boggin and all on here who have helped, greatly appreciate it all :smiley: :artist:
wghamilton:
My computer is a Dell XPS Studio which came with Vista installed and, eventually, upgrade disks for Windows 7.
I had read these posts and was ready to attach a "Pre-scan Log" which indicated 6,969 files verified and 3,484 files corrupt. I didn't count them. :cheesy: I decided to run FixWU.exe one more time to record the error message that I got on the first run. The error message was 0cx8000247. I did a quick search on this number and found the following link: http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/error-code-0xc8000247-cant-install-updates/198166df-9549-e011-8dfc-68b599b31bf5
The answer to this question referred to the need for an update to Intel Rapid Storage Technology Driver (IRRT) and gave the following link: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02219204&lc=en&cc=uk&destPage=document&dlc=en&product=
Upon completion of the IRRT update, I ran FixWU again and it ran successfully. Remember all of the re-starts were performed. I then ran the Pre-scan again and found no errors. I then ran Windows Update successfully.
I hope that this information is helpful.
Bill
Tone111:
Thanks wg, that all sounds rather interesting and possibly helpful as well :artist:
I've not seen that WU error message before (surprisingly, as I've seen quite a few others! :cheesy:), but I've definitely had similar issues to the posts in the links you've provided - .NET, updating anything from MS etc - and I have used the FixWU tool several times, but never with any (apparent) success. Not sure if my machine has an IRRT though, but it does have Intel drivers on it, which as far as I'm aware are up to date... :undecided:
Anyway, I'm still in the middle of massive upheaval at the moment and haven't even hooked my Dell up for a couple of days now, but when things calm down and I get some time I'll look into these again on the desktop and see if I can get anywhere with them before I go down the full backup/clean install route.
Cheers :smiley:
Shane:
--- Quote from: wghamilton on May 30, 2015, 11:11:18 am ---My computer is a Dell XPS Studio which came with Vista installed and, eventually, upgrade disks for Windows 7.
I had read these posts and was ready to attach a "Pre-scan Log" which indicated 6,969 files verified and 3,484 files corrupt. I didn't count them. :cheesy: I decided to run FixWU.exe one more time to record the error message that I got on the first run. The error message was 0cx8000247. I did a quick search on this number and found the following link: http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/error-code-0xc8000247-cant-install-updates/198166df-9549-e011-8dfc-68b599b31bf5
The answer to this question referred to the need for an update to Intel Rapid Storage Technology Driver (IRRT) and gave the following link: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02219204&lc=en&cc=uk&destPage=document&dlc=en&product=
Upon completion of the IRRT update, I ran FixWU again and it ran successfully. Remember all of the re-starts were performed. I then ran the Pre-scan again and found no errors. I then ran Windows Update successfully.
I hope that this information is helpful.
Bill
--- End quote ---
Now that is a really good find. I wish there was deeper info on it and why the driver would be part of the problem and solution.
Shane
Navigation
[0] Message Index
[*] Previous page
Go to full version