Main Forum > General Computer Support
Missing Windows Servicing Packages files & update problems
Tone111:
Checked my emails and there's nothing there other than the Tweaking.com notifications. I did get one PM from you and replied to it but I don't know if you got my reply or not?
Yes, just tried the elevated command prompt method to uninstall SP1 and it gives the same error message (Element not found 80070490) as when trying to install!! :confused: so I can't install it Or uninstall it, jeez, back to the articles....
Boggin:
PM sent.
So it looks like the back up has to be there to uninstall and to reinstate, a repair install or factory reset when applicable, is required.
Tone111:
Argh, nooooo! :cry:
Well after looking at the Dell website the factory reset is Definitely the last resort as this would mean losing everything on the PC and having to re-install it all from scratch again, programs, settings, etc etc..! Not to mention a huge backup job which also hasn't been done for ages..
So I guess I'll have to wait for the disks and try the offline SFC and then repair install if that's what you recommend..?
Tone111:
Or just a thought - could I get these SP backup files from the HP laptop with W7 SP1 x64 which i have access to? If pasted them into the correct location do you think this might allow the KB to either install or uninstall?
Boggin:
I don't know if the SP1 download has a Save option where you could try downloading it onto the HP and then copying it across to run its .exe if it has one.
I think if that was possible, MS would have suggested that (or not), as that is what they suggest to run their Fixits when the affected computer is unable to connect to the Internet.
Navigation
[0] Message Index
[#] Next page
[*] Previous page
Go to full version