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Missing Windows Servicing Packages files & update problems

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Boggin:
What is the full model name of your Dell Inspiron One as they tend to have a number after the name ?

On checking for the specs, the 19 version had WiFi so it's possible the wireless card went down and the previous owner opted for an USB dongle instead of a new card.

Going into Device Manager/View/Show hidden devices/Network adapters will list what adapters are installed.

Tone111:
Yes it's an Inspiron One 19A from Mid 2009. Have copied the list of adapters to a screen shot which I've attached - it's a big list!  :omg: don't know what they all mean, or why some have yellow warning triangles on, perhaps you've an idea?

|I'm just running a Dell Support Assist tool which should tell me if I need any driver updates etc..

Upgrade Advisor ran again and just listed the WSE this time as incompatible, so hopefully Shane can advise on that one...

Repair install ran and gave the same problems again - Dell Webcam and and also the previous list of all the USB drivers even though USB Oblivion has taken them all off! Do I need to reboot to reset things and run again?

Tone111:
Damn, forgot to attach the screenshot - try again!  :wink:

Boggin:
It would seem there isn't a wireless card fitted but go into Device Manager/View/Show hidden devices/Network adapters, right click on each of those incremented MS Adapters - select Uninstall and confirm as you only need the original of each.

I don't know what's happened to your Teredo Tunneling Pseudo-Interface but follow these steps to repair it.

1. As an administrator from the Cmd Prompt, type then press Enter after each of these commands :-
2. netsh
3. int teredo
4. set state disabled
5. Open Device Manager/View/Show hidden devices/Network adapters right click on Teredo Tunneling Pseudo-Interface and select Uninstall
6. Open the  Cmd Prompt as an administrator again and type then Enter these cmds :-
7. netsh
8. int ipv6
9. set teredo client
10. Open Device Manager/Action/Scan for new hardware.
11. Then select Show hidden devices from the View menu.

It should now display without the yellow alert.

Did you try a dummy run on uninstalling/reinstalling the web cam ?

Tone111:
Seem to be having a few problems with my machine - I haven't tried anything with the Dell Webcam yet as I was waiting for the Dell PC Assist thing to run and give me any issues. It BSOD'd on me with error 124, but then rebooted ok and ran again - webcam came up fine, but then everything ground to a halt while it was doing an extended scan so I had to power it off :sad: Windows explorer has also fallen over a few times and had to be restarted from Task Manager, so maybe the PC doesn't like the Dell Assist software  :undecided:

I did manage to remove the 2 duplicate MS Isatap adapters before this happened, so now there's just one (#4), and I also followed what you said on the Teredo device but now it doesn't come up on the list at all!  :omg: see attached images. I did the 'Scan for hardware changes' on devman but it's not there any more. Also, do I need to remove any of the WAN Miniports? There are 8 of these but they all have different descriptions after them so I don't know which (if any) I should remove...

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