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Windows Update error - BITS not starting - SOLVED

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Boggin:
I've found two "solutions" which worked for some - the last post in http://forums.techguy.org/windows-7/1037456-windows-7-will-not-update.html and lastish post in http://www.bleepingcomputer.com/forums/t/581470/background-intelligent-transfer-service-cannot-start/

LadyBird:
Boggin you are brilliant!

It wasn't precisely one of these instructions, and I need to get everything put back together again to make sure fully operational, BUT I have BITS running and have successfully installed one update.  :cheesy:

The first link didn't help as the specified key to delete any values (HKLM\Software\Policies\Microsoft\ Windows\WindowsUpdate) does not exist on this machine.

The second link said to create the following key if missing: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\BackupRestore\FilesNotToBackup
The key wasn't missing, but it seemed to have quite a big value in one item (see attached). So, I thought - what can I lose? I backed up the key then deleted and recreated it.
Open services - start BITS - yes.
Windows Update - install one important update - yes.

So, as I say, I need to reverse the 'clean boot' settings and makes sure everything stays up but this is definitely the happiest I have been in over a week!

Boggin:
That's great news LadyBird :)

For the benefit of any Google Spiders, can you detail the steps you took to recreate that key.

Edit - Mine has a lot more in it than yours -

LadyBird:
Okay, everything looks hunky dory now so here's my update.

Original Problem: Windows update checks and downloads updates but won’t install – error code 80246008.
Caused by Background Intelligent Transfer Service or BITS not running.

BITS Service listed and showing for Auto – delayed start, but attempts to start it manually produced an error of:
"Windows could not start the Background Intelligent Transfer service on the local computer. For more information review the system event log. If this is a non-Microsoft service contact the service vendor and refer to service-specific error code -2147024894. (0x80070002)."
Event Viewer shows two entries in the SYSTEM log for each failed attempt at starting BITS referencing these two error codes.

Final solution – a permutation based on KB910337 ( https://support.microsoft.com/en-us/kb/910337#%2Fen-us%2Fkb%2F910337), even though that referred to Windows XP rather than Windows 7.

1.   Click Start, click Run, type regedit, and then click OK.
2.   Locate the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\BackupRestore\FilesNotToBackup
3.   If the registry subkey does not exist, create the registry subkey. To do this, follow these steps:
   1.   Right-click Backup Restore, point to New, and then click Key.
   2.   Type FilesNotToBackup, and then press ENTER.
4.   If the registry subkey exists
   1.   Right-click FilesNotToBackup, point to Export and click
   2.   Give it a name eg. filesnottobackup and save to the desktop
   3.   Right-click FilesNotToBackup, point to Delete and click
   4.   Follow step 3. to create a new key.
5.   Quit Registry Editor.
6.   Click Start, click Run, type services.msc, and then click OK.
7.   Double-click Background Intelligent Transfer Service.
8.   In the General tab, click Start.

Once BITS starts successfully, then everything else settles down.

Once again, enormous thanks to Boggin for digging out further suggestions on this one - I'd gone cross-eyed looking for new options!
 :cheesy:

(Edit 10/07 as I left out the step for Delete.)

Boggin:
Yes, I noticed that :)

On reflection regarding that article, I'm not sure what difference it would make if the key was already there - but it was a good call deleting it and then recreating it.

I wonder if the Poster in that article had also forgotten to include the "delete" bit :D

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