Main Forum > General Computer Support

new here first post have ran a scan and this comes up how do i get the two files

(1/3) > >>

Richard66:
 Scanning Windows Packages Files.
Started at (25/07/2015 11:37:13)
These Files Are Possibly Corrupt (Bad Digital Signature): (Total: 2)
C:\windows\servicing\Packages\Package_15_for_KB2978121~31bf3856ad364e35~amd64~~6.2.1.0.mum
C:\windows\servicing\Packages\Package_15_for_KB2979571~31bf3856ad364e35~amd64~~6.2.1.1.mum
Problems were found with the packages files, these files need to be replaced (These mainly only effect installing Windows Updates.)
The SFC (System File Checker) doesn't scan and replace some of these files, so you may need to replace them manually.
These files do not keep the repairs from working, you may still run the repairs in the program.
If you need help in replacing these files, post on the Forums at Tweaking.com for help.
Files Checked & Verified: 4,753
Done (25/07/2015 11:37:55)

Julian:
Your os is 64 bit but what version Of Windows? Xp, vista, 7, 8 or  8.1 and also have you ran all of the repairs yet in safe mode? These files mainly only effect Windows update . And if Windows update is your computer problem try running all the repairs. Ill see if i can  grab these files for you. Post back with an update. :)

Richard66:
Hi Julian

I have windows 8 and I have tried running in safe mode have ran all the repairs as per what the Tweaking program asked.

It is a Toshiba laptop Satellite C850- 1G2 (not sure if you would need that info)

And you are right those files effect the windows updates.

To put you in the picture the Laptop belongs to a friend whom had problems with the laptop as it was running really slow and had asked me to have a look at the laptop to see what I could do.

I have tried everything via Microsoft, plus reset laptop, Factory restore via laptop,  Made 3 discs from laptop and started from discs and the same thing keeps coming up the windows update
 (which seems to be corrupted).

My friend does not have anything worth saving on the laptop so factory restore /wipe would be ok.

Other than buy a new disc from Toshiba which I thought may need to happen (but not sure if that would have resolved the issue) I thought I would run your tweaking tools.

Have thought about upgrading to windows 8.1 but cannot get to that without any windows updates (there was me thinking that may work)

Would have even waited for windows 10 in a few days or so but the same problem would possibly arise (unless you may know different?)

Have tried sfc / scannow and many other things but cannot get it fixed.

Thanks for your time and help.

Richard







 

Julian:
So you are having a update issue what error code are you getting can you take a screen shot and post it? I want to see what  updates are failing I'm turning on my vm and seeing if i have those mum files on my Windows 8 vhd

Julian:
Extracting those mum files from windows update catalog
looks like they belong to .net 3.5  security update

Navigation

[0] Message Index

[#] Next page