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new here first post have ran a scan and this comes up how do i get the two files

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Julian:

--- Quote from: Richard66 on July 28, 2015, 04:23:15 pm ---Hi Shane

Yes that is correct it does not list any files this time around.

I tried running everything again about 4th time I have put in same files as before just in case it would work this time but no it did not work.

Ran all your tools and still no window updates will come in.

Have tried put in optional updates picking just one no this did not work.

Have tried just one update from main updates no this did not work.

Have tried restating thinking this may pick them up sometimes it looks like it will then nothing.

And of course maybe with the window updates put in windows .8.1 (not saying that would have helped but though it may bring new files to fix any that are corrupted or missing)

And of course maybe Windows 10 (don't think any of that would happen without updates though)

If you think it beyond fixing from your end just let me know will understand.

Maybe need to ask my friend to go and buy a disc from Toshiba if this is what it may need.

May seem strange but the laptop runs okay not fast or anything but okay would have thought it would run a lot better with all the updates.

As a matter of interest there are 164 updates to come in and about 6 or 7 optional updates.

It looks like it has never been update since they bought the laptop from another person about two years ago.


Thanks' for your time in advance and to Julian.


From Richard in Scotland

--- End quote ---
I'm not gonna give up till your computer is purring and updates are installing lol   :cheesy: Can you give me a snap shot of the error code on the update and post it on this thread so I can view what it's saying.

jraju:
Hi, Whenever i have problems on window updates, i simply run the windows readiness tool. It installs, and during installation, it copies the packages files and once its installation is complete Go to c:windows, logs folder and click checksur.log. It will open and show you what packages are failed. If no failure, then it means everything updated.

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