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Andy Mabbett:
Hi,

First post. I'm here because my as-new second hand Asus netbook, running Win8, won't do windows updates.  I've already done a fresh reinstall and tried MS's own update repair tool, and got as far as thinking I need the "manual repair" described at https://support.microsoft.com/en-gb/kb/971058 (which I'd like to avoid!)

I've downloaded and am running Windows Repair Free (latest standalone; just downloaded). I've got as far as "repair parse points", and fixed a bunch, but every tie I run the check, it finds just one more I repair that, and repeat. I've been round this plop about ten times, and it seems to be a different one each time. The last one has an "original point" in my temporary internet files.

I've dropped out of that check for now, so I can try other things,  but should I be concerned? The pre-scan found no other problems.

Andy Mabbett:
Update: After scanning the drive, running a virus checker and all the other recommended steps (apart for a power reboot - the netbook has an internal battery), I ran the repair for Windows Updater in Safe-networking mode, twice.

Once I'd rebooted,  I ran windows update. It announced that it needed to "Install New Windows update software" I gave it the go-ahead - and the progress bar ran for about ten minutes. Windows updater then closed. I ran it again, and got the same message.

I OK'd that also, and it returned error 8024001B (which I later learned is, though scary, just a conflict between updates). I tried again, as it suggested, and WU asked me to restart, which it did, with the usual progress counter. On reboot, my update history showed that "Windows Update Agent 7.8.9200.16924" had been installed. Yay!

So thank you for a tool that's got me out of an awful fix.

I've now found 160+(!)  updates pending, and in the process of downloading them. Fingers crossed!

[Not marked as resolved, as there's a pending question about parse points]

Shane:
Love to hear when my work does well :-D

Shane

Andy Mabbett:
Unfortunately I now have another problem.

After all the Windows 8 updates were done, seemingly without problems, and after making a system restore point, I decided to upgrade to Win8.1, from the app store.

The following to points may or may not be relevant:


* I expected it to ask me if it could proceed, after downloading, but before installing, so that I could disable AVG anti-virus, but it went straight ahead and installed while AVG was running.
* It sat at 82% done for at least 3.5 hours. I connected the machine via Ethernet (as recommended elsewhere), went to bed, and it had moved on when I got up this morning. It completed the install with no warnings or error messages

However, I now can't access PC settings or Windows Update.

I ran sfc /scannow, and found no errors.

I have run the fix suggested here,  but got this error:


--- Quote ---C:\WINDOWS\system32>powershell -ExecutionPolicy Unrestricted Add-AppxPackage -Di
sableDevelopmentMode -Register $Env:SystemRoot\ImmersiveControlPanel\AppxManifes
t.xml
Add-AppxPackage : Deployment failed with HRESULT: 0x80073CF6, Package could
not be registered.
error 0x8007064A: Cannot register the request because the following error was
encountered while initializing the windows.repositoryExtension extension: The
configuration data for this product is corrupt. Contact your support personnel.
.
NOTE: For additional information, look for [ActivityId]
374f5a10-dfd7-0000-5260-4f37d7dfd001 in the Event Log or use the command line
Get-AppxLog -ActivityID 374f5a10-dfd7-0000-5260-4f37d7dfd001
At line:1 char:1
+ Add-AppxPackage -DisableDevelopmentMode -Register
$Env:SystemRoot\ImmersiveContr ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~
    + CategoryInfo          : WriteError: (C:\WINDOWS\Imme...ppxManifest.xml:S
   tring) [Add-AppxPackage], IOException
    + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageMa
   nager.Commands.AddAppxPackageCommand

--- End quote ---

If I run Get-AppxLog -ActivityID 374f5a10-dfd7-0000-5260-4f37d7dfd001 I get a message telling me it's not a recognised command (I paraphrase).

I have seen your Jan 2013 comments on error 0x8007064A, and here, but am not sure whether they are applicable, nor whether or not they are outdated.

I have now been working on this machine for five days, without getting any useful work out of it; you can imagine my stress levels.

Andy Mabbett:
This may be relevant; or this.

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