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Andy Mabbett:
Well, I seem to have resolved that, with a change of permissions to the relevant registry item, as decscribed here

And so to the next problem!

I've managed to install all the Windows 8.1 updates, except a .Net update, which failed with Windows Update error 0x80073712, so I tried to run the "DISM.exe /Online /Cleanup-image /Restorehealth" command, per this.

And it stalls at 20%.

Update: I'm being offered an upgrade to Windows 10. Would it solve these problems or simply inherit them? There's no data or software preferences on the machine, to speak of, yet, so a fresh install wouldn't be unacceptable, if it gives that option.

Julian:
It takes for ever and may stick at 20 percent just let it run till it finishes.

Andy Mabbett:
Thank you for that tip. I ran DISM again, in clean boot mode, and, after over three hours, it reached 100% and reported that it had fixed a corruption.

I tried update KB2978041 again, using a downloaded file, and it failed.

I restarted, still in clean boot mode, and re-ran Windows update. Update KB2978041 failed again, with the same error as before, 80073712.


I have a CBS log file, but it's 113 Mb. I also have several "CBSpersistnnnnn" files.

Andy Mabbett:
Can anyone advise, please?

Julian:
hmmm do you have a windows 8 disk handy? you could try the options on this page https://support.microsoft.com/en-us/kb/957310

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