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Troubleshooting my CDDVD

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MikeyEnergy:
My CDDVD rom drive will not run and I have looked all over the Internet on how to fix it with no results ... I tried the Tweaking tool for CDDVD fix but it didn't find a problem . This is what actually is in my system information folder for windows 8.1 on my Toshiba "  cdfs   CD/DVD File System Reader   c:\windows\system32\drivers\cdfs.sys   File System Driver   No   Disabled   Stopped   OK   Normal   No   No " Does anyone know how to correct this ? I have no idea ... Thanks

Boggin:
I don't know what Shane's CD/DVD fix does but go into Device Manager and if the DVD drive has a black downward pointing arrow next it, then it is disabled.

If this is the case then right click on the drive and select Enable.

If it has a yellow alert next to it then right click on it and select Update Software driver and have it search online for a driver.

In Device Manager you can also right click on it and select Uninstall and then click on Action/Scan for hardware changes and wait for it to reinstall, or just reboot.

jraju:
Hi,
Mike, If you had given a little more about the problem , boggins would have given the exact solution.What is the actual status of the cd dvd drive. Is it showing activity when you insert any dvd or cd?
                         Could you see the light glowing in the drive?
                                          What is the status? Is there any pop up menu? Could you listen to the sound inside the dvd rom. From when the problem occurred? If it is a software issue, then boggins solution would fix your issue. If it is hardware , then you have to check for hardware errors. Here is a fixit for your system 8.1 and try it.
https://support.microsoft.com/en-us/kb/314060

MikeyEnergy:
I believe it's a Microsoft driver misconfiguration issue from what little information I got about the problem effecting Intel . HP, Toshiba , Dell machines on a very small problematic scale and on OP systems ranging  from XP to present mine being the latest . .. The only thing the Hardware does is eject the tray , the lite does go on but shuts down normally I suppose .. When I open and load the disk and close the door it does make sound like it is trying to read but then says ' please insert disk '  or it has the suggestion to find the proper disk .... Also , these are previously burned disks , DVDRW - CD-R  that I burned on this drive .  I did find firmware that seemed to at least give me control to copy a cannon priniter installation  , The firmware was Burn4Free ( .com ) however,   I had to restore my system and it didn't work the second time around . Microsoft isn't that helpful on troubleshooting this issue so I do thank for any help I can get for sure ..

jraju:
hi, Try this instead.
https://support.microsoft.com/en-us/mats/cd_dvd_drive_problems/en-us

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