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PC won't shutdown

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Boggin:
Can you run a sfc /scannow from the Command Prompt (Admin) to see what that reports.

If it reports it is unable to repair some files then download SFCFix.exe from http://www.majorgeeks.com/files/details/sfcfix.html which will produce its own report on what it can and cannot repair which you can then copy & paste into the reply box.

There are two other commands you can run and they are -

dism /online /cleanup-image /startcomponentcleanup

dism /online /cleanup-image /restorehealth

(This one can hang at 20% but does complete)

Then run another sfc /scannow to see what it reports then if a previous one reported errors.

MS may have upgraded the MCT to include the latest update and clicking on the Upgrade now button may install the latest update without any problems.

https://www.microsoft.com/en-gb/windows/windows-10-upgrade

suzy:
Did a sfc scannow and no problems but as I was doing an update earlier today, my pc froze and it would not shutdown due to a MS webcheck monitor

Boggin:
That looks like it is another of MS Spies and isn't necessary to the running of Win 10 on your part.

This article gives a bit more info on it and how to uninstall it.

http://www.file.net/process/webcheck.dll.html

Does the machine otherwise shutdown and does it update okay now ?

suzy:
The machine shutdown like it was supposed to last night but today no luck, I have trouble with updates, in fact it took 6 tries to upgrade from win 7 to 10, now the new 10 I can't get

Boggin:
Have you run those two dism commands in Win 10 ?

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