Main Forum > General Computer Support
Unable to open archive file
Ante15:
what do you think about a new reinstallation? from bios?
Boggin:
It would have to be a clean install to overwrite everything, but were you able to run the offboot sfc /scannow and did ESEt find anything ?
Ante15:
was able to run sfc, but cant connect to networking in safe mode. I'll try without safe mode, but that wont get us anywhere
Boggin:
If you could download the programs in normal mode then you should be able to run them in normal mode.
Downloading and running them in Safe Mode with Networking is just a belt and braces should there be an infection that could block all downloads in attempt to defend itself.
What did the sfc /scannow report ?
jraju:
Safe mode with networking should work if your net is connected. I do not think there is probem in connectivity. The connection is not allowed. Did you trouble shoot the network connection in safe mode. It would give the solution or the problem details.
When in normal mode, if it could establish the connection, some thing is preventing it in safe mode. The troubleshoot would fix it or say what it is? Did you try . Just right click on the network tray icon and click trouble shoot with internet on.
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