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Ante15:

--- Quote from: Boggin on January 09, 2016, 01:32:37 am ---Are you able to download the ESET Scanner and/or Process Explorer in normal mode ?

In Services, RPC is dependent upon DCOM Server Process Launcher and RPC Endpoint Mapper both being started with their default settings as Started and Automatic - as RPCS should be - can you check those.

As for booting up with the Win 10 disk, can you get into the BIOS or use F12 to change the Boot order ?

--- End quote ---
Yes I can,but when i boot up from disk, I can but I dont know what do do then, i booted from disk and then nothing, it didnt repair anything.

Boggin:
Just to clarify, when you boot up normally can you download and run either of those two programs ?

Before going onto trying to repair anything, I think it would be best to run Process Explorer to see what is causing the high CPU/Memory and if necessary - kill it, then run ESET to ensure you are infection free.

I don't have Win 10 to check this out but when I boot up with a Win 7 install disk I get either an inverse window with options or the option to Repair your Computer link in the splash screen to click on.

From these I can select the repair options.

What do you get when you boot up with the install disk ?

Ante15:
Can run both programes, when I insert install disk, I got option to repair,but it says problem found,but unable to repair!

Ante15:
Startup Repair diagnosis and repair log
---------------------------
Number of repair attempts: 1

Session details
---------------------------
System Disk = \Device\Harddisk0
Windows directory = D:\Windows
AutoChk Run = 0
Number of root causes = 1

Test Performed:
---------------------------
Name: Check for updates
Result: Completed successfully. Error code =  0x0
Time taken = 0 ms

Test Performed:
---------------------------
Name: System disk test
Result: Completed successfully. Error code =  0x0
Time taken = 0 ms

Test Performed:
---------------------------
Name: Disk failure diagnosis
Result: Completed successfully. Error code =  0x0
Time taken = 140 ms

Test Performed:
---------------------------
Name: Disk metadata test
Result: Completed successfully. Error code =  0x0
Time taken = 16 ms

Test Performed:
---------------------------
Name: Target OS test
Result: Completed successfully. Error code =  0x0
Time taken = 16 ms

Test Performed:
---------------------------
Name: Volume content check
Result: Completed successfully. Error code =  0x0
Time taken = 203 ms

Root cause found:
---------------------------
The operating system version is incompatible with Startup Repair

---------------------------
---------------------------
 


this is what I got when tried to repair within windows

Boggin:
When you selected Startup Repair, can you also select Command Prompt after booting up with the install disk ?

If you can, enter these commands -

bcdedit |find "osdevice"

That is a Pipe symbol before find which is the upper case of \

From the Startup Repair log this should return partition D but using whichever partition letter, enter (assuming D )

sfc /scannow /offbootdir=D:\ /offwindir=D:\Windows

Note the space before each forward slash.

Enter exit to close the cmd window, remove the disk then click on Restart to see how that works.

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