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Windows 10 upgrade, 10 tries, 10 fails

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Boggin:
You only need to change to GPT if you have installed a HDD in excess of 3GB but I know what you mean about some of the responses from people you would expect to know what they are talking about on the MS Community forum.

The clean boot idea may be to isolate your AV program as well, but a lot of AV programs will reinstate themselves as soon as you hit the Apply button, so the only safe way to isolate your 3rd party AV program is to boot up into Safe Mode with Networking.

What were the IE errors that the SURT found ?

GussNemo:
Hi Boggin,

The format to GPT was one of MS's ideas on their Error table.  As you say it's for if an HDD greater than 3GB was installed, so shouldn't that have been part of the question asked before suggesting the formatting?  Seems to be a good idea to me.

I have done clean boots in the last upgrade attempts to no avail.  I have update some software recently in order to have the necessary components up to date.  For a couple of examples:  I updated the firmware on the motherboard today.  It didn't take to long, but it was the latest update.  Uninstalled the video driver for Nvidia, ran a Display Driver Uninstaller to remove everything associated with the Nvidia driver.  Then reinstalled everything for Nvidia.  All of this was done in Safe Mode.

And then...and then...I tried upgrading again, twice.  And as usual, it failed. :tongue:

I've read other posts which talked about disabling the Network adapter to remove it during installing.  Some have noticed it is disabled during the first part of Windows 10 installing but comes on during the second part (installing features and drivers).  The person who posted this said once he disabled it after Windows 10 downloaded, but before installing, he had no trouble installing Windows 10.  I don't see I have anything to lose trying this, so next time I will.

External drives was another topic I read about.  As with the Network Adapter, they should be removed before installation of Windows 10.  I have done this in a previous upgrade and it didn't help.

I think what I have is a list of everything I've tried and no list of what else might be the cause.  Usually if a person works through what's been tried, they should be able to come up with what's left which might be causing the problem.  Short of some radical suggestions, removing the memory sticks one at a time to test the RAM being just one example, I've tried just about everything else I've read about.

With as many people having the same problem, Windows 10 stops at 32% total installation and 6% of Installing Features and Drivers, you'd think MS would have found the problem by now.

BTW, I did work on the IE problem, whether it fixed anything I can't say.  I looked at the Cheksur log and it's from 1-23-2016.  I'm including a zip of that log.

Boggin:
From the Pre-Scan in Option 2 of WR, I know corrupt CAT and MUM files can cause problems with Windows Updates, so perhaps they are the cause of the Win 10 fail.

I would suggest that you run the Pre-Scan to see what that reports and if it is the same, then open a new thread in the CAT and MUM File Requests section and post the log where Julian will upload them for you.

I could move this thread to that section, but a summary of your problem and the log will make for a simpler thread.

I had been wondering if the Win 10 install disk could have been a bad burn or had become damaged and creating a new one may have resolved, but I think you need to get those files sorted first and then see how the upgrade goes.

GussNemo:
Hi Boggin,

I haven't re-run the WR to see what the results are from option 2, been trying a few other things.

I have yet to create an ISO disk so all upgrading has been done through Windows Updater.  I read a post of a person who had trouble with the ISO files and kept creating one until one finally allowed him to upgrade to Windows 10.  All of this stuff is so squirrelly.

Edit:  I re-ran the WR option 2 but am not sure where the logs are or which log(s) would need to be posted.  I did find logs in the WR program file folder but am unsure if these logs are the ones you are referring too.

Boggin:
When you ran the pre-Scan in Option 2 did it report any errors ?

If it did, you can right click and Select all - right click again and select Copy to Paste it into the reply box.

Can you run SURT again to see if it still reports errors for IE.

Is your Nvdia Win 10 supported ?

How did you get on using the MS Upgrade now button ?

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