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New Member Help (SOLVED)
BaryBazz:
Hi,
I have recently become a pro user to solve my problems but I am still having problems installing 11 windows updates and get the dreaded error message 80070490. I have tried the full suite or repairs and a few other fixes from Microsoft but still no joy.
I am using a Sony vaio laptop with win 7 home premium , 64 bit with IE11.
I don't know if it is related but when I open some pages in IE11 all the text is in a narrow width down the left hand side of the page but there is no problem when viewed in chrome or on another computer. I have tried resetting IE and playing with the compatibility settings but again no luck. Maybe this is related to getting some updates which can't be installed.
Hope you can help.
Barry
jraju:
did you try windows system readiness tool. if not try to use it . it will fix your problem
BaryBazz:
yes already tried that tool but no joy
Barry
Willy2:
- Did you anything else with your system while updating ? I know Windows Update is very "brittle" and can easily be "broken". I Always use the "Update system & shutdown system" option of Windows when I close my system. Then Windows Update can use all the resources it needs and won't generate such an error.
Boggin:
That Windows Update error is a difficult one and in some cases, a factory reset/reinstall was the only solution.
If you've run the System Update Readiness Tool (SURT), it will have produced a log.
This can be found in C:\Windows\Logs then double click on the Checksur one which will open in Notepad.
Of the MS Fixits, have you run this one to reset the update components ?
https://support.microsoft.com/en-us/kb/971058
Have you tried updating just one update at a time, or Googling for the MS direct download for each update ?
As for your IE problem, not sure if the Anvi Browser Repair Tool will do anything for you.
http://www.anvisoft.com/browser-repair-tool.html
Click on the IE icon in the left pane to see/edit the repairs.
How long have you had the IE problem and did it occur after downloading anything and have you tried IE without add-ons ?
Windows key+r then type iexplore -extoff and press enter then click on the home page icon to browse.
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