Main Forum > General Computer Support
New Member Help (SOLVED)
BaryBazz:
--- Quote from: Boggin on March 13, 2016, 07:33:18 am ---That Windows Update error is a difficult one and in some cases, a factory reset/reinstall was the only solution.
If you've run the System Update Readiness Tool (SURT), it will have produced a log.
This can be found in C:\Windows\Logs then double click on the Checksur one which will open in Notepad.
Of the MS Fixits, have you run this one to reset the update components ?
https://support.microsoft.com/en-us/kb/97105
Have you tried updating just one update at a time, or Googling for the MS direct download for each update ?
As for your IE problem, not sure if the Anvi Browser Repair Tool will do anything for you.
http://www.anvisoft.com/browser-repair-tool.html
Click on the IE icon in the left pane to see/edit the repairs.
How long have you had the IE problem and did it occur after downloading anything and have you tried IE without add-ons ?
Windows key+r then type iexplore -extoff and press enter then click on the home page icon to browse.
--- End quote ---
Hi Boggin
Thanks for your detailed reply.
I will try the solutions you have given and report back. I don't really want to do a complete reinstall and will only do this as a last resort.
I think I have sorted the IE11 problem as I've appears this was something to do with rendering.
Barry
Boggin:
Thanks for the update on IE - I wouldn't have associated that with rendering as I would have expected other problems.
I assume you un/checked the first box under Advanced for Use software rendering instead of GPU rendering ?
Flash Player first came to mind as Chrome has its own, but there again, other problems would have been experienced if FP had been buggy.
BaryBazz:
Here is the log. Can anyone advise.
Barry
Boggin:
Did you run the Pre-Scan in Option 2 of Windows Repairs to see if it reported missing Package files ?
There are quite a lot in the Checksur log.
If they tally with what the Pre-Scan reports and you are using an Intel CPU, then go to your computer support site and download the Chipset drivers and then redo the Pre-Scan to see what it reports then
The Component store also has corruption, but don't know if the two go together - I'll ask Shane about those.
Julian:
Wow! I just read that log i would really like to see what your prescan log show's. The 0x80070490 is a nasty error with the cbs manifest.
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