Main Forum > General Computer Support
NEED HELP wINDOWS 7
Boggin:
I had my first heart attack when I was 41 and another 3yrs later and I'm now 68.
I agree, without today's meds we'd probably both be dead.
munchie2222:
:smiley:Hi Bogin, sorry you had heart problems so young, not much fun for sure, that’s why I consider myself lucky to go to 60. I did have a stroke and my tumors are slightly larger but I should be good for another year, can’t ask for better than that!
My son was here yesterday and did the following:
Battery and mouse removal, booted up and it the icons wouldn’t load and mouse didn’t work.
Downloaded the free version of Tweeking.com and did everything but the restore point and started the reboot the screen read: REPAIR REOMENNDED, clicked on repair and then rebooted in normal not in safe mode and left clicked on start button, menu appeared: IF THE OPERATING SYSTEM DOES NOT RESPOND PRESS ESC OR RESTART THE COMPUTER USING THE POWER SWITCH/BUTTON and nothing happened so he hit CTRL+ALT+DELETE and window popped up and read: THE LOGIN PROCESS WAS UNABLE TO DISPLAY SECURITY AND LOG ON OPTIONS WHEN CTRL+ALT +DELETE IS PRESSED.
When I got home I rebooted and a window popped up:” SECURITY ESSENTIALS” THIS APP IS NOT MONITORING YOUR PC THE SERVICE HAS STOPPED ,YOU SHOULD RESTART IT NOW and when I clicked on restart nothing happened.
I went to bed it was a long day and this morning I rebooted normal mode and the only change is when you put the curser over the start button the menu pops up but one left click it freezes. Now when I start up in safe mode it tales close to 4 min. versus 1min. before the scan. I don’t know if he did something wrong when he scanned or what.
Any help would be appreciated, maybe I should run the PRO version I will purchase it today because you have been so helpful. Sorry to be such a pain.
Looking forward to your reply and have an amazing day!
Pete
Boggin:
While Shane will appreciate you purchasing the Pro version, it will not enhance the repairs.
You could open the program again in Safe Mode and use the registry back up option which will take you back to before the repairs, but I find the message about the repairs being recommended puzzling.
Does the laptop freeze with the mouse disconnected and just using the touchpad buttons and does the laptop still freeze with the mouse connected in Safe Mode with Networking ?
To get rid of the Ctrl+Alt+Delete logon - go Start - type netplwiz and press enter.
Under the Advanced tab and Secure logon, is the box checked for Require user to press Ctrl+Alt+Delete ?
If it is, uncheck it - Apply - OK and reboot.
When security programs fail to start, it can be a sign of infection, but did you get that error message before you ran Windows Repair ?
Can you go Start - type services.msc - press enter and check that the status of your services are as in this list - but don't download anything from there.
http://www.sevenforums.com/tutorials/236709-services-restore-default-services-windows-7-a.html
Can you also go Start - type devmgmt.msc and press enter then click on View/Show hidden devices and expand Non-Plug and Play Drivers and check for any yellow alerts there or anywhere else.
munchie2222:
Hi Boggin, I will do everything later today or early tomorrow as I just got called back to the heart Institute for more tests and it is 100k one way. I will do it myself and write everything down as it happens. Thanks again for your quick response. I will purchase the Pro because of the value I have already received, its the least I can do and nothing of value should be free.
Cheers
Pete
Boggin:
Just take your time Pete.
Navigation
[0] Message Index
[#] Next page
[*] Previous page
Go to full version