Main Forum > General Computer Support
NEED HELP wINDOWS 7
munchie2222:
No memory test option but if I could boot up in safe mode memory test is there. Just heading out for test 1 of 4 so will boot up later and will also do chkdsk.
munchie2222:
Under recovery manager I have two options in computer check up Option 1, launch check disk for Windows partition option 2, launch check disk 4 recovery partition, there is also an option to open the comkhmand prompt. What might be my next move which option should I take?
Boggin:
Hope your tests went well.
I assume that when you rebooted it still wouldn't boot up normally ?
Do you still have the mouse plugged in or anything else ?
If you have, unplug them and reboot to see if it boots up normally then.
Where abouts do you find the Startup Repair ?
For it to have been running over 5 hours, it must have been struggling.
Run the chkdsk to see what that reports and if it reports any bad sectors, open the command prompt and enter chkdsk c: /r and then run the Startup Repair again.
I don't know if the built in chkdsk uses the /r switch which will move data from the any bad areas, so a manual one will be a belt and braces - but let us know what the chkdsk reports in each case - as well as the Startup Repair.
munchie2222:
Hi didn't reboot yet I wanted to be here when I did that to see what happened. Yes the mouse is plugged in and so is the AC. The startup repair appears when I reboot or restart the computer. Before I run the check disk should I disconnect the mouse and go ahead and reboot and Report you as this happens?
munchie2222:
How do you exit recovery manager short of pushing the power button I've been able to find the other way?
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