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How To Fix Application Error 0xc0000005

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Boggin:
Well how much time have you spent on your current problems - you could have started over afresh with the time you have spent asking for help and then researching.

If I come across a problem that I'm unable to fix and it isn't hardware related, I have no hesitation in factory resetting - fortunately I've been able to resolve such problems so that is always a last resort for me, but I don't seem to be getting the same problems you are.

If your system isn't creating restore points then the reset could resolve that and restore points can resolve a lot of problems.

makinero:
This is a read access violation within a call to memcpy.

Boggin:
Have you tried reinstalling the program that uses that .dll - it may not be a Windows file and has been installed by the program that uses it.

http://www.file.net/process/msvcrt.dll.html

makinero:

It seems that the service for some reason stops working and closes.


--- Code: ---FAULTING_IP:
oodag+19ee30
00000001`4019ee30 4c8b91f8000000  mov     r10,qword ptr [rcx+0F8h]

EXCEPTION_RECORD:  ffffffffffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 000000014019ee30 (oodag+0x000000000019ee30)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: 00000000000000f8
Attempt to read from address 00000000000000f8

CONTEXT:  0000000000000000 -- (.cxr 0x0;r)
rax=0000000000000218 rbx=00000000000004d0 rcx=0000000015d7d278
rdx=ffffffffec0b8744 rsi=0000000000000005 rdi=00000000028684b8
rip=000000007733c80a rsp=0000000015d7cca8 rbp=0000000015d7dcc0
 r8=000000000000001c  r9=000000000000090c r10=0000000000000000
r11=0000000015d7d260 r12=00000000028683f8 r13=0000000019690080
r14=00000000800704c7 r15=0000000000100000
iopl=0         nv up ei pl nz na pe nc
cs=0033  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00000202
ntdll!NtGetContextThread+0xa:
00000000`7733c80a c3              ret

DEFAULT_BUCKET_ID:  WRONG_SYMBOLS

PROCESS_NAME:  oodag.exe

ADDITIONAL_DEBUG_TEXT:
You can run '.symfix; .reload' to try to fix the symbol path and load symbols.

MODULE_NAME: oodag

FAULTING_MODULE: 00000000772f0000 ntdll

DEBUG_FLR_IMAGE_TIMESTAMP:  56c201e8

ERROR_CODE: (NTSTATUS) 0xc0000005 - Instrukcja spod 0x%08lx odwo

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - Instrukcja spod 0x%08lx odwo

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  00000000000000f8

READ_ADDRESS:  00000000000000f8

FOLLOWUP_IP:
oodag+19ee30
00000001`4019ee30 4c8b91f8000000  mov     r10,qword ptr [rcx+0F8h]

APP:  oodag.exe

ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

PRIMARY_PROBLEM_CLASS:  WRONG_SYMBOLS

BUGCHECK_STR:  APPLICATION_FAULT_WRONG_SYMBOLS

LAST_CONTROL_TRANSFER:  from 000000014000778d to 000000014019ee30

STACK_TEXT:
00000000`15d7f4b8 00000001`4000778d : 00000000`00000004 00000000`00000000 00000000`01005c90 00000000`00000031 : oodag+0x19ee30
00000000`15d7f4c0 00000001`400088d5 : 00000000`10b72150 00000000`00000008 00000000`1093f520 00000000`00000000 : oodag+0x778d
00000000`15d7f4f0 00000001`40012d22 : 00000000`15d7f740 00000000`1093f520 00000000`1093f520 00000000`10930520 : oodag+0x88d5
00000000`15d7f590 00000001`400131c9 : 00000000`00000014 00000000`10b82590 00000000`109305c8 00000000`10930520 : oodag+0x12d22
00000000`15d7f5d0 00000001`40013495 : 00000000`10930520 00000000`00000005 00000000`00000006 00000000`15d7f860 : oodag+0x131c9
00000000`15d7f730 00000001`40008543 : 00000000`10930520 00000000`00000006 00000000`00000000 00000000`10930520 : oodag+0x13495
00000000`15d7f760 00000001`4002534b : 00000000`00000000 00000000`10bb32e0 00000000`00000000 00000000`00000000 : oodag+0x8543
00000000`15d7ff00 00000001`400253df : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : oodag+0x2534b
00000000`15d7ff30 00000000`771e59bd : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : oodag+0x253df
00000000`15d7ff60 00000000`7731a2e1 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0xd
00000000`15d7ff90 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x21


SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  oodag+19ee30

FOLLOWUP_NAME:  MachineOwner

IMAGE_NAME:  oodag.exe

STACK_COMMAND:  ~14s; .ecxr ; kb

BUCKET_ID:  WRONG_SYMBOLS

FAILURE_BUCKET_ID:  WRONG_SYMBOLS_c0000005_oodag.exe!Unknown

ANALYSIS_SOURCE:  UM

FAILURE_ID_HASH_STRING:  um:wrong_symbols_c0000005_oodag.exe!unknown

FAILURE_ID_HASH:  {c0f37705-bd26-7eb8-1ead-02bbb4af2eb2}

Followup: MachineOwner
---------
--- End code ---

Boggin:
Do you have this defrag program installed - http://www.file.net/process/oodag.exe.html

If so then I would suggest either uninstalling/reinstalling the program or contact the vendor.

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