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(solved) printer is shown as unknown device. or is it some other device?
jraju:
Hi, my printer does not print . Whenever i insert the printer usb as a check, Usb malfunctioned and does not recognize message would popup. I will try to update the drivers, but it will say, driver is upto date.
I thought of replacing the device with a new printer cable usb.
Still , the same message does popup.
as the power to the printer comes, i thing that there is no problem with the power adapter, attached to the printer. How to get rid of it .
Moreover, when i went to printers page, it shows, the device is ready and online.
How to know the unknown device? Is it printer or some other things. But whenever i try to print, the print job would not finish. I had to use stalled printer repair to clear the spool files pending there. Is there any clue . Today, i changed the printer cable and when tried to plugging out and plug in then the usb malfunctioned popups again.
jraju:
hi Please see the status
Did you see a kind of life without any thick status of printer. It is as if it exists without life.
Boggin:
When you get an unknown device it's usually because of missing/partly missing drivers or corrupt drivers.
I think I would be tempted to uninstall and reinstall the printer, but have you checked Event Viewer to see if the Print Spooler or any other related errors are recorded.
For it to start printing and then stop, have you cleared the Print Queue as something may be getting jammed up in there for some reason.
Can you go into Device Manager/View/Show hidden devices/Non-Plug and Play Drivers to check for any yellow alerts.
jraju:
Hi,
What about the second reply? where i enclosed the status in png. Is it not printer? Or some other devices pl I checked the print queue and it is empty. If a job is given, it is pending , as the printer is not printing anything.
I remove these entries with stalled printer repair program to clear the spool cache
Boggin:
Have you right clicked on the printer icon and selected Troubleshoot ?
Gotta go now as I have to go out.
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