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Problems with (1466) cat and mum files

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mclovis:
Thanks for the input! Yes, this all started due to Windows Update(s) failing. I have tried updates and SURT tries as admin and other accounts to no avail. I have also tried disabling Norton AV and the firewall. I also deleted the SoftwareDistribution folder and retried installing SURT. It immediately recreated the necessary folders but then hangs and adds nothing else to the files after noting the start of the SURT install in the log. The two KB links you suggested both report that the update does not apply to my computer (which is 64 bit) despite being marked appropriate for that. I have ran numerous rootkit and malware programs without finding anything.

I am at my wits end.

Boggin:
That happens sometimes with those updates.

You don't normally remove the SoftwareDistribution folder, you usually rename it to .old but it removes the update history so nothing will be added to it until you get some more updates.

Follow the steps in this article to reset the update components. - https://support.microsoft.com/en-gb/help/971058/how-do-i-reset-windows-update-components

Where you have large cmds like in the article, you can copy & paste them to the cmd prompt.

mclovis:
SURT ran to completion when left alone for 12 + hours! I then tried Windows Update again and received a failure, albeit with a different error code (8024001). After reregistering (I added /s switch) the list of DLLs from the above article, etc. I reran Update and received my trusty error 80073701. This is for January, 2017 Security Monthly Quality Rollup for Windows 7 for x64-based Systems (KB3212646).

Any thoughts?

Boggin:
That Checksur log will be mute now as you've reregistered the update components.

You could try WSUS Offline Update which now has an option to just download security updates - or just hide the update and wait to see if Feb's installs without any problems.

This YT tutorial is for an earlier version, but the steps will be similar.

https://www.youtube.com/watch?v=aXAOvbNJYyE

Down load site - http://download.wsusoffline.net/

mclovis:
I ran the offline WSUS successfully! Jan's security rollup still failed after reboot. I had hidden Dec's previously, but will hope that Feb's will work. If anyone has any additional thoughts, please let me know. Thanks for the help again to all.

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