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SOLVED Runtime Broker.exe App error

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utbas1953:
Hello All, I updated this laptop to the Fall Creator on 19th of last month and the result is that clicking on the Action Center in the taskbar shows all the icons are ghosted although receiving notifications works. In various attempts to open the Action Center a panel opens up with info on the problem. Appcrash shows more detail. I have a separate Setting icon on the taskbar and clicking on that just calls up the blue background with the cog image on it for a few seconds and then closes down again. This also throws up an appcrash. The Action Center will open up but only in safe mode. When I initially updated to the Fall Creator it worked as normal and a few minutes later another two Window updates installed resulting in the problems. I thought at first that perhaps these may have glitched so I uninstalled them and within a few minutes Windows updated re-installed them again. I have run the sfc scannow with repairs, disk check and both came up clean. The computer works as normal in all other respects barring the Action Center problem.I am at a loss of how to rectify it. Here are screen grabs and text file that may hopefully help you good folk out there to stop me bashing my head against the wall. I have Shane's Window Repairs but have not tried effect a repair as I am not a techie. Thanks.

Boggin:
Was one of the additional updates for Flash Player ?

As the Action Centre works in Safe Mode then I'd check to see if it still works in a clean boot and if it does, the offending item can be more easily identified.

Right click on the taskbar and select Task Manager and under the Start-up tab, disable all items, reboot and see if that resolves.

If it does then re-enable one item at a time, rebooting after each to see if it returns and then you can leave that item disabled although you don't really need any items enabled under Start-up, as they can take up unnecessary memory and can be one of the causes for this error message.

If it doesn't, go Start - type msconfig and press enter then under the Services tab check the box to Hide all Microsoft services then hit the Disable all button - Apply - OK - Restart.

You would need to do the same for those items to see if any were responsible.

You can reset those items by checking the Normal start up button in msconfig.

In Task Manager, check to see if any item is using excess memory - click on Memory and that will sort to the highest user first - you can do the same for CPU.

 

utbas1953:
Hello Boggin, yes one of the other updates was for adobe flashplayer. I have never had to do a trace or a clean boot before so I will have to take it carefully. Thanks

Boggin:
Let me know how you get on or if you have any problems with that.

utbas1953:
Hi Boggin, I did both actions as per your info but the the icons on the notification fly out only worked in safe mode. From what I can gather the Broker.exe, named in the registry as Timer.exe, is only linked to MS apps and checks them to establish if they have their full permissions active. After my first attempt at resolving the issue I found a free W10 Apps Manager program and deleted those apps I had no use for as this would hopefully cut down on the amount of MS apps if any were responsible for the Runtime error. Again, the notification icons were only active in safe mode and not all the functions were active in the Action Center, probably due to particular items not running in safe mode. It appears there are those users who have high consumption use of memory with Broker.exe active but that is not an issue I have.  I was reading about particular Lenovo laptops having problems with the Fall Creator install but mine is nearly two years old and all the levels of W10 free upto the version prior to
the Fall Creator caused no problems.   

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