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[SOLVED] Windows update error 80073701

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Boggin:
On my Toshiba Intel laptop I use the update driver option in Device Manager but where you have a purpose built machine then the motherboard support is the best place to check for them.

Boggin:
Just been following your thread on the Sysnative forum.

I normally hide KB2952664 as it's a Telemetry update sending info back to MS, but go to Installed Updates and type KB2952664 in the top right search box to see if it comes up - if it does then right click on it and select Uninstall, but tell your Sysnative helper what you have tried or if it says not found.

Izzy:
Thanks for keeping up with it!

My helper on the other forum hasnt responded in awhile, but ill wait a little longer before i send him a PM.

I tried to uninstall that kb2952664, but it wont allow it.  Just says "An error has occurred.  Not all updates were successfully uninstalled."

Boggin:
Just do another reply with the word BUMP rather than sending a PM.

I couldn't view the Checksur log because you have to be registered on the forum but he must have seen something that caused him concern about it - just have a bit of patience and he'll get back to you.

Izzy:

--- Code: ---=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2018-01-25 09:47

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist
(f) CBS Watchlist Component Missing 0x80070002 amd64_microsoft-windows-a..rience-program-data_31bf3856ad364e35_0.0.0.0_none_f160e36583903781 Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.13.3 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 amd64_microsoft-windows-win32k_31bf3856ad364e35_0.0.0.0_none_38ec0aeb9b0e772c Package_2_for_KB3097877~31bf3856ad364e35~amd64~~6.1.1.1 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.0.0_none_7e33f54feaffc8dd Package_2_for_KB3097877~31bf3856ad364e35~amd64~~6.1.1.1 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.0.0_none_801a6ce9e8261576 Package_2_for_KB3097877~31bf3856ad364e35~amd64~~6.1.1.1 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 wow64_microsoft-windows-win32k_31bf3856ad364e35_0.0.0.0_none_4340b53dcf6f3927 Package_2_for_KB3097877~31bf3856ad364e35~amd64~~6.1.1.1 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 wow64_microsoft-windows-win32k_31bf3856ad364e35_0.0.0.0_none_4340b53dcf6f3927 Package_2_for_KB3097877~31bf3856ad364e35~amd64~~6.1.1.1 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 wow64_microsoft-windows-win32k_31bf3856ad364e35_0.0.0.0_none_4340b53dcf6f3927 Package_2_for_KB3097877~31bf3856ad364e35~amd64~~6.1.1.1 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.0.0_none_c5e12c26ff7bf1e3 Package_2_for_KB3097877~31bf3856ad364e35~amd64~~6.1.1.1 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.0.0_none_c5e12c26ff7bf1e3 Package_2_for_KB3097877~31bf3856ad364e35~amd64~~6.1.1.1 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.0.0_none_c5e12c26ff7bf1e3 Package_2_for_KB3097877~31bf3856ad364e35~amd64~~6.1.1.1 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.0.0_none_c7c7a3c0fca23e7c Package_2_for_KB3097877~31bf3856ad364e35~amd64~~6.1.1.1 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.0.0_none_c7c7a3c0fca23e7c Package_2_for_KB3097877~31bf3856ad364e35~amd64~~6.1.1.1 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.0.0_none_c7c7a3c0fca23e7c Package_2_for_KB3097877~31bf3856ad364e35~amd64~~6.1.1.1 Package registry presence failed, possibly an orphaned package on package watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 188
 Found 13 errors
  CBS Watchlist Component Missing Total count: 13


--- End code ---

Here the current contents of my checksur.log

Its not probably the same as what the one was for him because i had tried a few more things since the last time he replied.  Ran the SURT a few more times.  Ran the windows repair tool again.

The bright side is that the Pre-scan now shows i have no missing package files, but the checksur.log itself still shows some issues.

Feels like its so close to being fixed,  but its probably just because 13 errors is much better then 1781!

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