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[SOLVED] Windows update error 80073701
Boggin:
There used to be a guy on the www.sysnative.com forum who would do what used to be manually done on this forum for missing cat and mum files, but someone has posted with the same error code as you.
https://www.sysnative.com/forums/windows-update/24587-error-80073701-windows-update.html
It may be worthwhile registering on there to see if he can resolve yours as well and may be those missing cat and mum files.
You could try uninstalling that KB that he first suggested to see if that works for you but as the helper has said, the rest of the fix only applies to the person asking for help.
BTW - KB4057400 has installed okay on my Win 7.
I'm going to have to shoot off now but will be back later.
Izzy:
I followed as far as i could with his instructions until it says not to.
I also took your advice and made a post on their forum as well. Thanks!
Link to post https://www.sysnative.com/forums/windows-update/24623-windows-update-error-80073701-a.html#post207661
Hope this can be resolved. Kind of worried that more of the updates that come down the line will also fail to install because of these errors.
Boggin:
You may have to wait a couple of days for a reply as that guy did, but I'll follow it from your link - thanks for that.
If you run another sfc /scannow and then copy & paste this cmd it will put an icon onto the desktop which when double clicked will open the CBS log in Notepad, but you can right click on the icon - Send to and then select Compressed zipped.
findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log > %userprofile%\Desktop\sfcdetails.txt
This is a much reduced CBS log as it just reports what it could and couldn't fix so should be easier to attach.
Izzy:
When i run the SFC scan it reports no integrity issues (attached is the log from the extra command).
I ran CCleaner and it cleaned out the logs in the CBS folder and now its down to under 30 mb. I have the previous CBS folder which is 24GB saved in case its useful somehow.
Ill patiently wait for a reply from the other site. No issues. Its been 2 weeks with this problem and i play with it a little bit each day trying something new.
Thanks again for your help!
Boggin:
Have you run the update troubleshooter to see what that reports ?
Sometimes trying the updates in a clean boot can resolve where there's a conflict either in your start up menu items or the non-Microsoft services.
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