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"Some configurations are hidden or ..."

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wvanes:
I'll try it. Previous time they asked me to pay for it Wel, we'll see this time. I will let you know. Today is already too late.

Boggin:
Problems with updates are usually free because the problem is down to them.

wvanes:
Not in Holland, apparently. I had contact with MS today. The only way to get in touch with any support emplyee is via a telephone menu. The only option there is payed-for assistance. So far for the private customer service of MS! So, my problem stille exists.

Boggin:
See if you can get a decent response by trying this method - https://support.microsoft.com/en-gb/contactus/

Click on the link for Contact support in the browser.

wvanes:
Had a long chat with MS. Much enlightning! A clean reinstall of the last update is now in progress (just as I suspected to be the cure).
Thank you for your assistance, which eventually led to a solution.
As far as I am concerned this session may be considered closed.

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