Main Forum > General Computer Support

"Some configurations are hidden or ..."

<< < (4/6) > >>

Boggin:
Let's see if there is a repeat of the problem caused by the update first.

wvanes:
Apparently you seem have a second sight! After the re-update the same problem occured. Again I contacted MS, only to get the answer: "Wait for all updates to be properly executed and installed. After that your poblem will certainly be solved".
All possible update will be installed by now (24 hours later), but the problem is still there. Have contact MS again. Costs me a tremendous amount of time. I will report later on.

Boggin:
When you get someone who hasn't a clue what to do, you normally get a fob off.

I'm just wondering if a repair install would resolve after first uninstalling the update.

A repair install doesn't affect personal stuff or installed programs.

All updates are default installed during a repair install, although you can opt out of them where they will then install as normal after the install.

If you haven't created Win 10 install media, you can after reading the instructions at https://www.microsoft.com/en-gb/software-download/windows10

When you've done that and with the machine started and the install media inserted, open Windows Explorer - This PC and double click on its drive.

This will start the process if using a DVD but will open to its files when using an USB where you would then double click on setup Application.

After the repair install you will end up with a Windows.old folder which contains your previous install.

You can get rid of that with Disk Cleanup by going Start - type disk cleanup and press enter when it comes up.

After the first pass, click on Clean system files where it will find a lot more and give you the option to check the boxes for the update folders.

These will total about 20GB so it may be worth doing a defrag afterwards.

wvanes:
I have downloade a brand-new .iso installation file using the MS Media Recreation tool. After reinstalling the update the difficulties persisted. I had a few long sesions with MS this afternoon, the result being "a known issue". People from MS wil call me tomorrow for futher instructions. I wil report later.

Boggin:
I wonder what they will be, but at least it sounds like progress.

Navigation

[0] Message Index

[#] Next page

[*] Previous page

Go to full version