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Canon TS5000 series printer installed but not installed-Please help!
Boggin:
Can you check Event Viewer to see if it reports anything different to the Event ID 808 or the details ?
Just seen your last post - disconnect from the Internet if you have all of the drivers you need, but check Event Viewer.
ha33y:
here is the html
anything there you can see?
ha33y:
whats this 'not package aware' business?
Boggin:
I don't know but it's producing the same 0x800705b3 error - does it give the same Event ID 808 under the General tab ?
If it's having problems downloading the driver from Windows Update then perhaps running the System Update Readiness Tool (SURT) may resolve.
For Win 7 x64 this is about a 550MB download - https://www.microsoft.com/en-gb/download/details.aspx?id=20858
ha33y:
dont know where the 'general' tab is?
i just downloaded the file you suggested and will instigate it tomorrow, i'm whacked now. going to bed, its midnight here.
thanks for your help Tom I really appreciate it buddy.
I do hope we resolve this fairly soon (before I blow my brains out) :-)
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