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Canon TS5000 series printer installed but not installed-Please help!
ha33y:
here ya go
Boggin:
Run SURT tomorrow to see if that resolves.
I'm not sure if that resets the updates components but copying and pasting these cmds to an admin cmd prompt will where they will auto run except perhaps for the last one where you will need to press enter.
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
I'd Googled Event ID 215 which seems to point to a Point and Print error which involves making changes to the registry regarding Package aware which I'm not sure about.
Anyway, I'm off to roost now.
ha33y:
Morning Tom,
tried the SURT update and no difference.
The first time i plugged in the printer after the update, i got a BSOD, after that it tries to update but always comes up with 'DEVICE DRIVER WAS NOT SUCCESSFULLY INSTALLED
in Devices, it says, no driver is installed.
im going out of my mind here....
Boggin:
You aren't the only one :)
Are you still getting the Event ID 215 or has it changed to something else ?
Can you download the applicable drivers direct from Canon to manually install them ?
ha33y:
yep....same 215
Just downloaded and installing the latest driver (again) from Canon and and I write it gives me the error FAILED!
My system has been shutting down a lot since all this along with BSOD
I attach a pic of the error, maybe that may shed some light?
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