Main Forum > General Computer Support

no mouse

<< < (2/6) > >>

Boggin:
The full cmd line is bcdedit /deletevalue {current} safeboot

If you left safeboot off the cmd then you would have gotten that Run "bcdedit /?" for command line assistance error message.

What method did you use to get the machine into Safe Mode after the clean install ?

My next suggestion had that cmd failed, would have been to perform a Reset which kept just your personal stuff but if a clean install hasn't resolved, then perhaps formatting the HDD and doing another clean install may be what it will take to resolve.

You'll be able to do this by booting up with the install media to navigate to the Recovery Environment to select Command Prompt again and use diskpart as this article will walk you through.

https://www.easeus.com/partition-master/format-hard-drive-using-command-prompt.html

kdent:
i ran bcdedit /deletevalue {current} safeboot got this an error occurred while attempting to delete the sepecified data element.  To answer your question I with thur the windows recovery re boot up I think it is number 5 I will try the other thing that you sent First why can't I boot up off that drive?????Last time I went to F12 saw my usb thump drive hit it and said could not find an operating system something about disconnect all other drives......Just wonder why it will not boot off the thump drive  ??? Thanks  Ok I want to make sure I reading this right you want me to format my C drive ??? were I have windows?? I have sent you some pictures one is my disk manager the other is my C drive  and my D drive let me know what you think,thanks

Boggin:
It's difficult to view your pic because it is 90° out to the left.

How did you reinstall Win 10 ?

A clean install would have removed all of your personal files and installed programs which is what I understood you to have done so at this stage, a format of C: prior to a clean install wouldn't be so drastic.

kdent:
off of the thump drive,but I think it re install it not a clean one..Here is a picture of my C drive

Boggin:
Did you boot up with the install USB or run it from within Windows ?

When you run it from within Windows it performs a repair install which doesn't affect your personal stuff or installed programs.

As you seem to have all of your personal stuff, then I think you must have performed the latter.

If that is the case then I would suggest that you perform a Reset which keeps your personal stuff but you would have to reinstall all of your programs or any Apps you had downloaded from the MS Store.

The programs it removes will be listed in the icon it puts onto your desktop after the reset.

BTW - Your screenshot is still displaying on its left side.

You could have used PRTSC and pasted that into Paint and attached it in that format.

Navigation

[0] Message Index

[#] Next page

[*] Previous page