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I seem to have broken my computer by trying to run windows repair

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tsmith:
when I try install the driver the software installer Realtek USB Wireless Lan Driver looks like the fonts inside of the installation window are huge and at the very end of the install it gets hung up and says Now installing Cisco EAP-FAST. That has been what happens every time I install. I have to go into task manager to stop it or reboot.

tsmith:
I missed your last compatibility question about Dell and Asus. Dell says that it is not compatible after November of 2018 I believe thats what the guy told me today when I called. I was so pissed about it I couldnt think straight and dont remember for sure if it was November or not but I think he said it is compatible with windows 10 up to that November update. Right now I dont know about the asus I have not found out. I dont know what happened for the Ethernet connection adapter to stop and then start working about 5 hours later. This is odd for sure. I did reboot a few times and ran a restore point at 1 point today/ I cant believe that driver software cant be maintained by these large companies. Thanks again for any ideas or suggestions they are greatly appreciated.

tsmith:
It seems like the problem with this deal is that it is not uninstalling the old driver. It doesnt make sense that it runs on the ASUS computer fine and not the Dell. Is it possible to Delete that driver manually or replace a comple of the files inside of the driver?

Boggin:
You could download the Realtek drivers and save them in your Downloads folder then reinstall, either as an reinstall or uninstall first.

I have both the Ethernet and wireless drivers for my Realtek saved in my Downloads folder.

You may have to Google for Realtek adapter drivers unless you are using an Ethernet GBE LAN as Realtek seem to be no longer supporting drivers.

Sometimes a 3rd party antivirus program can block an Internet connection and to confirm if that is the cause, boot up into Safe Mode with Networking and check the connection.

This can happen because of a Definitions update and will self rectify as they move on.

CISCO EAP-FAST is part of the driver.

Can you go into Event Viewer when an install fails to see if it has recorded anything.

When it has read the data, click on Error then on View All Instances of This Event in the lower right pane.

This will produces a list of date and time stamped errors and clicking on either will produce more info in the pane below it.

tsmith:
So I am wondering why I have so many Realtek things still in my computer. I used the add remove program feature to uninstall the realteck driver, sorry about the name may be spelled differently. I have attached a snip it of the folder that has a ton of references to that driver utility that I have installed but for some reason I still have the Icon on my desktop and there are ton of references to it even though I have uninstalled it prior to making the snip. Its like it did not really uninstall it. Is it possible to edit the registry somehow to make the computer think that its not installed anymore to maybe cause it to install it correctly? I am guessing for sure but also am lost as to why I cant get it installed correctly Thanks again for the help

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