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Envelope Printer Won't Print at all - First Time User Here
TW101:
Thanks. Wordpad prints as well as other programs but Envelope Printer for some reason doesn't. I just printed using Wordpad to double-check.
It's great to hear that you think that there's not a lot to go wrong with the program. This program is amazing.
Boggin:
Sorry - I missed where you said you had already printed something using MS Word.
I don't know why it isn't printing when you have reinstalled it.
Let's see if reliability history or Event Viewer has anything recorded for when it failed to print.
Go Start - type reliability and press enter when View reliability history comes up.
There may be a red cross or an i for info.
Clicking on either for the date and then on View tech details will give more info in the next window.
Right click on the Windows button and select Event Viewer - ensure Event Viewer (Local) is highlighted in the left pane - if it isn't, just click on it.
When it has read the data, click on Error then on View All Instances of This Event in the lower right pane.
This will produce a list of date and time stamped errors.
Clicking on any will produce more info in the pane below.
TW101:
Thanks. I got this far:
Right click on the Windows button and select Event Viewer - ensure Event Viewer (Local) is highlighted in the left pane - if it isn't, just click on it.
But when there I don't see a Windows Button. Please see attached. From what I understand there should be a windows button on this page.
(attached)
Boggin:
Apologies for not being clear.
When you come out of reliability history, the Windows button is the one on the taskbar to right click on which gives you access to a number of other utilities.
Alternatively. you could go Start - type eventvwr and press enter when Event Viewer comes up.
TW101:
Thanks. I don't see "View All Instances" when I click on view. Also, I only see this is the upper-right hand corner.
I have attached an image - is this the "view" option you are speaking of?
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