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The software hangs !

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Boggin:
You haven't said which version of Windows you are using.

olgun52:

--- Quote from: Boggin on May 15, 2020, 02:58:31 pm ---You haven't said which version of Windows you are using.

--- End quote ---

I'm sorry.
Platform: Windows 8.1 Pro (Update) (X64) Language: Türkçe (Türkiye)

Regards.

Boggin:
Thanks - What did the chkdsk /r report ?

olgun52:

--- Quote from: Boggin on May 16, 2020, 06:17:55 am ---Thanks - What did the chkdsk /r report ?

--- End quote ---

Sorry. Currently, normal and safe mode cannot be opened on the computer.

Command prompt can be opened
I will run the Farbar software from the command prompt.
I'll get the farbar logs first.

Then I think chkdsk / r with Farbar recovery scan tool.

Best regards

Boggin:
Given the amount of corruption the read-only chkdsk found, I think you should run the chkdsk /r first.

With that amount of corruption, your HDD could be failing.

Have you created a system image yet ?

Do that first before performing a chkdsk /r

This is how to create the Win 8.1 install media - https://www.dell.com/support/article/en-uk/sln299314/how-to-create-windows-installation-media-for-windows-8-1-and-windows-10-using-the-media-creation-tool?lang=en

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