Main Forum > Tweaking.com Support & Help

Windows repair help

(1/3) > >>

Salvio96:
Hello guys i'm new here, i need some help with repair tool i got this message and i don't know what to do

These Files Are Possibly Corrupt (Bad Digital Signature): (Total: 7)
C:\Windows\servicing\Packages\Package_2_for_KB3097989~31bf3856ad364e35~amd64~~6.1.1.1.cat
C:\Windows\servicing\Packages\Package_3_for_KB3097989~31bf3856ad364e35~amd64~~6.1.1.1.cat
C:\Windows\servicing\Packages\Package_4_for_KB3097989~31bf3856ad364e35~amd64~~6.1.1.1.cat
C:\Windows\servicing\Packages\Package_1_for_KB3097989~31bf3856ad364e35~amd64~~6.1.1.1.mum
C:\Windows\servicing\Packages\Package_2_for_KB3097989~31bf3856ad364e35~amd64~~6.1.1.1.mum
C:\Windows\servicing\Packages\Package_3_for_KB3097989~31bf3856ad364e35~amd64~~6.1.1.1.mum
C:\Windows\servicing\Packages\Package_4_for_KB3097989~31bf3856ad364e35~amd64~~6.1.1.1.mum

Combined Problems were found with the packages files, these files need to be replaced (These mainly only effect installing Windows Updates.)
The SFC (System File Checker) doesn't scan and replace some of these files, so you may need to replace them manually.

my main problem is starting windows screen freeze thats why i'm running repair tools sorry for my bad english

Boggin:
Can you go to Installed Updates and type KB3097989 into the Search box, right click on it and select Uninstall.

Run the Pre-Scan again to see if you get the same errors.

Manually check for updates to see if it is offered again for download/install.

That update is for .NET Framework in Win 7 - is that the version of Windows you are using ?

Salvio96:
there is no k3097989

i'm using w7 ultimate service pack 1 64bit

Boggin:
It's a 2015 update so not sure why it is not listed, although it could have been superseded with a later version.

Click Add on the bottom one to see if it will reinstall - https://www.catalog.update.microsoft.com/Search.aspx?q=KB3097989

If it does, run the Pre-Scan again to see if you get the same errors.

Salvio96:
installer encountered an error 0x80070424
the specified service does not exist asan installed machine

Navigation

[0] Message Index

[#] Next page