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Windows repair help

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Boggin:
On my Win 7 Home Premium x64 laptop I have that update listed but it is dated 25/10/2019.

Can you go Start - type appwiz.cpl and press enter when it comes up then check to see which version of Microsoft .NET Framework is listed - mine is for version 4.8 whereas that security update is for 3.5.1

Can you go Start - type disk cleanup - right click on it and select Run as administrator.

This defaults to cleaning up Windows Update which may get rid of any residue for that update.

Run the Pre-Scan again when that has completed to see if it still reports errors.

Salvio96:
.net framework version is 4.5.2

after using disk cleanup got same errors on pre scan

Boggin:
Can you do a manual check for updates.

How is you computer freezing on start up ?

Boggin:
When you've done that can you go Start - type cmd then right click on cmd and select Run as administrator then copy and paste these commands to the prompt where they will auto run except perhaps for the last one where you will need to press enter.

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

ren C:\Windows\System32\catroot2 catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

Enter exit to close the cmd window and run the Pre-Scan again to see what it reports.

Salvio96:
thanks for all helps i give up i think is better update to w10 to resolve

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