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Tascam Us-1800 Stopped Working Today

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tsmith:
I have a Tascam US-1800 USB 2.0 Audio Interface that stopped working today or yesterday. October 3rd today 2021. I tried to reinstall the most recent driver but keep getting an error message Installation failed. Contact Tascam customer support (Error:Timeout-0x0005). I realize this is discontinued but it has been working well up to yesterday. Seems to be just an issue with some stupid windows update or something I cant figure out. Anyone out there know the procedure I should follow to get this up and running again?? TIA

Taylor
 I have windows 10 Pro 64 Bit    Intel Core i7 7700 @ 3.60GHz   46 ?C
   Kaby Lake 14nm Technology
RAM
   32.0GB Dual-Channel Unknown @ 1196MHz (17-17-17-39)
Motherboard
   HP 8299 (U3E1)
Graphics
   2236 (1920x1080@60Hz)
   ORION (1920x1080@59Hz)
   Intel HD Graphics 630 (HP)
   2047MB NVIDIA GeForce GT 730 (Unknown)   45 ?C
   SLI Disabled
Storage
   1863GB Samsung SSD 860 EVO 2TB (SATA (SSD))   31 ?C
   1907GB INTEL SSDPEKNW020T8 (Unknown (SSD))
Optical Drives
   No optical disk drives detected
Audio
   Synaptics HD Audio
Audio
      Sound Cards
         NVIDIA High Definition Audio
         Synaptics HD Audio
         USB Audio Device
         Intel Display Audio
      Playback Devices
         ORION (Intel Display Audio)
         Speakers (2- Yeti Stereo Microphone)
         Speakers (Synaptics HD Audio)   (default)
      Recording Device
         Microphone (2- Yeti Stereo Microphone)

Boggin:
Have you tried your restore points back to when it was working.

Checking to see which programs are affected could give you a clue as to a possible cause if a recent download.

Can you try another USB port.

tsmith:
I did go there and scanned for affected programs and was told that programs and drivers will be deleted and some programs may not work. Depending on which restore point I would choose different programs would be affected. I am not that familiar with the option other than it keeps my system up to date.  I do know that the Audio interface is no longer updated by Tascam and it has not been for a couple of years I believe but it has continued working until the last 2 to 3 days.  This sucks, I dont want to screw my machine up and I hate windows for its constant updating this sucks!

tsmith:
I have 1 restore from 9/16 one from 9/23 1 from 10/2 and 3 from today. They all have a lot of items .

tsmith:
I also have tried multiple ports. Do you have any other suggestions should I restore to an earlier point? I am not able to reinstall the driver I keep getting the same error message 0x0005 at the end.

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