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Hesitation/occasional unresponsiveness

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MSRadell:
Recently I've been having a problem with hesitation and/or unresponsiveness while running my Windows 10 system.

I'm running Windows 10x64 Pro on a M-Tech laptop, 32 MB RAM and a i7-11800H processor with 2 SSD's. MS Office other normal desktop Applications as well as AutoCAD being run.

The problem started around the 1st of the year and the best I can tell it is related to Process System PID 4 which constantly Is using at least 5% and it normally more of the available CPU time. I read several articles how to clear various items to solve this problem but can't seem to get it to work here. Any suggestions are greatly appreciated!

Boggin:
Open a Command Prompt (Admin) or Powershell (Admin) and enter these cmds -

dism /online /cleanup-image /startcomponentcleanup

dism /online /cleanup-image /restorehealth

sfc /scannow

shutdown /r /t 00

The shutdown cmd effects an immediate reboot.

Let me know what the sfc /scannow reports.

Check your machine's performance after the reboot and if there's no change, let me know and I will pass this onto Shane.

MSRadell:
Thanks, I tried all those today and things seem to be a little bit better but I won't know for sure until I start trying to do some work tomorrow with this machine. I'll let you know more than. Meanwhile I'm attacking a copy of all the lines from the command prompt when I ran out of these. What I can tell it looks like everything completed successfully although a couple of them took a considerable amount of time to complete.

Boggin:
Yes, those cmds can take some time to complete but as long as they report the have completed successfully and the sfc /scannow reports no integrity violations, then you are usually good to go.

I don't have anything that will let me read your repair doc, but from what you have replied, I think they will be okay.

MSRadell:
Thanks, unfortunately the problem is still there today, not sure why. I'm going to go back through and run everything you suggested again later today after I get some work done. I've also attached the file I sent you yesterday at a PDF for you to look at.

Thanks,
Mark

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