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Help XP reboot problem no icons absolutely nothing

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Shane:
Is she allowed to do a reinstall on it or is it a work computer?

Shane

Oscar:
Thanks Shane it is her personal computer that she bought from a company.

She has discs that they gave to her.

Thanks again

Shane:
Honestly you can save yourself a lot of headache with a nice fresh install. All you need is the XP disc and make sure you have the network drivers downloaded before hand.

It is something to consider, before you do that have you done a memory test and hard drive test to make sure there isnt a hardware problem?

I am off to spend time with the wife and kids so I will reply in the morning is you post by then :cheesy:

Shane

Oscar:

--- Quote from: Shane on January 11, 2013, 05:53:33 pm ---Honestly you can save yourself a lot of headache with a nice fresh install. All you need is the XP disc and make sure you have the network drivers downloaded before hand.

Thanks Shane

Which Disc, there are three?
Please can you tell me how i know network drivers are downloaded?
Won't doing a fresh install put everything back to original state e.g. service packs, windows updates etc?

It is something to consider, before you do that have you done a memory test and hard drive test to make sure there isnt a hardware problem?

Please can you tell me how to a memory and hard drive test?


--- End quote ---

Shane:
Well the best thing to do is this.

1. Find a iso of Windows XP with SP3 off the net. This way you do a fresh install, nothing from the mfg will be installed and have a nice fresh system.

Go to the mfg website and put in the model and get the network drivers there. Save them to a thumb drive. After the system is installed it wont have network access, thus why you download the drivers. Once it is on the net you can then get the rest of the drivers and the Windows updates. Get the free version of avast, firefox, 7-zip all the standard free stuff to put on a fresh system :-)

But before that test the hardware first. Run this off a cd and let it run for 30 min. If no errors then memory is good.
http://www.softpedia.com/get/Tweak/Memory-Tweak/Microsoft-Windows-Memory-Diagnostic.shtml

As for the hard drive use the Windows chkdsk

if you can open a cmd window and put in chkdsk C: /f /r

It will say it cant because the drive is in use and do you want to do it at next boot, tell it yes. That will check for bad sectors on the drive and will take a while.

Shane

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