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Didn't Fix Windows Restore Problems

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Shane:
OK lets check to see if these service will startup for you (Do you know how to get to the services?)

Virtual Disk Service
Volume Shadow Copy
wbengine

As for the repair install a OEM disk will work just fine. The only difference between retail and OEM is the key that comes with it, nothing else. And if anything you can download a ISO of Windows 7 with SP1 already on it if yours doesn't have SP1 already (You will need one with SP1 to do the repair install anyways). The only thing MS cares about is the keycode. And as long as it isnt being used on another system you can active it again just fine.

You can get the ISO if you need it here
http://en.community.dell.com/support-forums/software-os/w/microsoft_os/3316.2-1-microsoft-windows-7-official-iso-download-links-digital-river.aspx

As for the system restore lets check those services and go from there :-)

Shane

jcjules:
Dear Shane:

Ok.  Went to services.  Volume Shadow Copy was marked "manual" "started".  Virtual Disk was marked "manual" "stopped".  I started Virtual Disk, so both it and Volume Shadow Copy were running.

My services did NOT include a "wbengine" service.

As for using the Windows disk to try to do a repair, instead of a reinstall, that's great news.  My disk is marked SP1.  So, when I go for it, I will most definitely try the repair first (before resorting to the reinstall).

Shane:
Sorry wbengine is the "Block Level Backup Engine Service" service.

Shane

jcjules:
Shane:

Found the third service.  It started.  I have all three running.  What do I do with them?

Shane:
OK good so the services are running. Now lets see if it might be a problem with the volume shadow copy service.

See if you can do a reg backup with my program here
http://www.tweaking.com/content/page/registry_backup.html

It will try to use the volume shadow copy service to backup the reg. If VSS fails it will use the fallback method of the API. Post the backup log when you do and the vss log it makes :-)

Shane

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