Messages

26

General Computer Support / Re: Getting no updates

« on: February 19, 2016, 03:54:48 pm »

Boggin, I followed your hint, ran WR; no problems were found with the Environment Variables.

I suppose the lack of Windows Update history by itself would not put it in disfunction, I mean it could soon check for updates?

27

General Computer Support / Re: Getting no updates

« on: February 18, 2016, 03:09:02 pm »

I don't need to change that because it's how it has been all the time.

As I posted before, every time in the past I restored my C partition with a Macrium image, I used to have almost immediatly the notification about new updates to download. This last time it didn't happen. And yet, after I ran "MicrosoftFixit wu.Run", every time I go to Windows Update it shows that red shield, meaning, I think, it is off, and says something like "last time updates were searched for -- never; last time updates were downloaded -- never".

28

General Computer Support / Re: Getting no updates

« on: February 18, 2016, 12:56:41 am »

It happens like this: going to the Download folder (in the administrator account), trying to open the file, it shows a very quick message which I could not read, and then it searches for updates, never ending...

Looking for the log in Windows\Logs\CBS, I got the message "Access denied!"

29

General Computer Support / Re: Getting no updates

« on: February 17, 2016, 02:19:35 pm »

Hi

After trying the "MicrosoftFixit wu.Run" which couldn't fix the problem, I have just had time, today, to
turn my attention to this issue again. So, RodgerOver, I  downloaded from both the links you mentioned, but couldn't open any of them (which program is the right one?). Then I downloaded the one from Boggin's link; it ran for almost 45 minutes and no results.

This seems a hard issue indeed!

Thanks for your attention.

30

General Computer Support / Re: Getting no updates

« on: February 09, 2016, 04:13:21 pm »

Still nothing till now!!!
Doesn't seem having to do with MS servers.

Any ideas, please?

31

General Computer Support / Re: Getting no updates

« on: January 30, 2016, 11:06:05 am »

I've tried also putting Windows Update searching for updates and waited for some time watching the progression bar evolving, and... nothing happened.

So, I'll do as you say, and I'll tell if something I can't manage happens.

Thank you

32

General Computer Support / Re: Getting no updates

« on: January 29, 2016, 12:23:30 pm »

Hi Boggin

Pre-Scan? Well, as soon as the restoration ended, the computer started running a CHKDSK, as I had answered to a Macrium question, asking should that be done after booting. CHKDSK said some corrections had been made, and the notebook booted normally.
Today I ran a system file check, no issues were reported, it was fine.
"Trying later", you mean keeping the notebook on, waiting for the updates?

33

General Computer Support / Getting no updates

« on: January 29, 2016, 08:47:12 am »

Hi everybody

After some trouble in booting my notebook (Vista Home Premium), I restored the OS using a Macrium image I had burnt in June 2015.
Done that some days ago, it still doesn't get any updates from Microsoft. Windows Update says there are no updates and that the computer is up-to-date.  I ran tweaking.com to correct any fault that could be in Windows Update but it didn't work.
I had restored this computer the same way a few times before, and updates were almost immediatly available as the restoring operation was finished.
What shall I do?

34

General Computer Support / Re: Notebook freezes

« on: April 21, 2015, 09:10:25 am »

Well, some light through the tunnel, at last!
Thank you Shane, I burnt the booting CD from the link you posted and I managed to run CHKDSK /r for C: and D:; both completed with an indicated 0 KB in bad sectors.
So, if I'm thinking right, this means I have either to reinstall/repair my Windows or run memory tests? I suppose motherboard can not be blamed now?
This booting CD is a Windows 7 one; what else can I do with it, since my O.S. is Vista?

jraju, I hope you post that link here, maybe it will be usefull.

Boggin that was one of the articles I was reading yesterday, I followed the procedures to create a repair disk; that done, when I pressed Start and typed recdisc the wizard told me to insert a blank disc, so I did; then another wizard showed up telling to load the Vista install disc. Odd!! It seems that without a install disk there will be no repair disk!

Thanks
Nomad

35

General Computer Support / Re: Notebook freezes

« on: April 20, 2015, 12:15:05 pm »

Boggin, I read the stuff about creating a bootable CD but I do not have enough understanding of the matter, as I said before; and I could not create a repair disk either; it seems I need to have an installing disk, which is not the case, to create a repair disk, what seems odd to me.
In either case I was hopping to be allowed to execute a chkdsk from off the system, as it seems to be a good path to a diagnostic.

Nomad

36

General Computer Support / Re: Notebook freezes

« on: April 19, 2015, 11:09:42 am »

Thanks Boggin for the tools' links provided.
Well, Seatools DOS test to the C: drive resulted OK (but so had been before with HD Sentinel).
I still didn't use Memtest86, as I have tested memory before with the BIOS and it passed.

It seems to me that following Shane's idea would be a good path, but I still do not quite understand the process of creating a Windows PE booting CD, though I tried to get information.
As I see from what I read, I should download a WAIK file, burn it to a CD or DVD, and then execute and install it from the CD/DVD to a directory in my notebook; is it so or did I get it wrong? Having a booting CD/DVD ready, why must I install whatever in the computer? Can you help?

Nomad

37

General Computer Support / Re: Notebook freezes

« on: April 16, 2015, 05:44:25 am »

Right Boggin, let me do a summary:

Notebook HP Pavilion dv9890EP, Vista Home Premium 32 bit, bought 6 years ago, all original, 2 hard drives (1 with 2 partitions, C: is O.S., E: is a recovery partition; the other HD is single-partitioned, D:, data).

Problems (3):
 (1) for a long time till last March 19th it used to freeze completely about once a fortnight, although temperatures and memory didn't show abnormal levels;
 (2) since 2011 never completed both CHKDSK C: /r and CHKDSK D: /r, dropping out in the process.
 (3) it was common (about once every 3 days) immediately after booting, having endless waits, the waiting circle spinning around; doing Ctrl+Alt+Del to call the task manager never worked because I could ever stop any process, task manager never responded.

Actions since last March 19th:
 BIOS memory test concluded OK;
 CHKDSK C: /f shows 0 KB in bad sectors;
 HD Sentinel shows no problem;
 after running CCleaner Drive Free Space Wiper on C:, CHKDSK C: /r still drops out;
 after updating BIOS version, CHKDSK C: and D: /r still drop out.
In April 3rd, BSOD occured, and I recovered the notebook with a Macrium Reflect image.
Installed "Gsmartcontrol" and tried to run it, but BSOD happened, twice.

I found an old arquived CHKDSK C: log from September 2011 showing that back then there were 4 KB in bad sectors.
As I said before, nowadays it doesn't show any KBs in bad sectors.

This notebook didn't come with a Vista install disk, but after buying it I burnt recovery disks (2 DVDs) of the whole factory image, according to instructions (I believe at the time I had not SP2 installed yet). I never used them, I don't know whether they are usable after all these years. Would them be helpfull now?
As Shane said, there is the possibility of taking off the D: disk and plug it to a laptop with a SATA to USB adapter to try a CHKDSK /r; would it work with the C: disk as well?

Thank you all

38

General Computer Support / Re: Notebook freezes

« on: April 15, 2015, 03:09:03 am »

Shane I do not have a Vistal instal disk with SP2 or any kind of Vista instal DVD, I just have a recovery partition (E:) in the same disk were C: partition is.

Boggin, the usual problem with CHKDSK C: /r in my notebook is that it does not end, so, till now I had no result from that action, except once, a long time ago.
For now, it seems to me that I could only try to run a CHKDSK /r to the C: partition hard disk after taking it off the notebook and plugging it to another laptop with an adapter, which I still didn't get. But I don't know whether this would work, can somebody explain this point?

Thanks again

39

General Computer Support / Re: Notebook freezes

« on: April 14, 2015, 09:36:41 am »

Thank you Willy2 for the information.
I disabled "ASC", "SmartDefrag" and "Driver Booster" in "CCleaner".

If you've allowed ASC to indiscriminately clean the registry, use its Recovery option and you should be presented with a number of dates when you did run its "tune up".

Yes, I used to do that once a month, but now, as I recovered with a Macrium image, I have only the last ASC recovery session which is from April the 4th, and since then no freezing happened, so I would not do it.
This morning I had an endless "waiting moment", with the wait circle spinning around, not leting me to open some programs, like the calculator; this used to be very common too (maybe every 3 days), memory usage rate was normal, CPU usage was low; in such case I use to call task manager (Ctrl+Alt+Del), try to end some processes, but it never works because task manager does not ever responds.

50 replies?

its time to do a repair install!

How would it be done, just in case?

Please tell me whether is possible to run a CHKDSK of my system disk in another laptop with a SATA to USB adapter.

Thanks

40

General Computer Support / Re: Notebook freezes

« on: April 11, 2015, 05:39:39 am »

Hi Willy2

"SmartDefrag" is not scheduled at all, I only use it once a month and put it to run manually instead of buil-in Windows program because it seems to me it's much faster. Freezing never happened when it was running.
"Driver Booster" is not set to start with Windows; I rarely run it.
As I said before, memory wasn't showing full or near it every time freezing happened, normally is shows a 45-65% rate. Sometimes I saw it at 100% or close, but freezing didn't occur then.
All the optimizers I have ("Advanced SystemCare" package, CCleaner) run once a month normally and manually.

I downloaded "Gsmartcontrol", called it to run, then a BSOD happened, twice! Didn't try again.

I was looking for a SATA to USB adapter, didn't find yet.

I suppose it would not work with the disk that has the C: partition, right?

Would it work for a CHKDSK /r to C:?

Thanks again

41

General Computer Support / Re: Notebook freezes

« on: April 08, 2015, 10:05:26 am »

Hi Willy2

Here it is http://speccy.piriform.com/results/vvHBkw4LOfrarv203z1MiOa.

Hope you can tell something.

Thanks

42

General Computer Support / Re: Notebook freezes

« on: April 07, 2015, 07:30:40 am »

Hi Shane

Last Friday the notebook went through a BSOD; after that somethings changed, like the desktop backgound image and the shortcuts in the desktop. I used the Macrium image I mentioned to recover. It took me a lot of time to update.

If you have a sata to usb adapter then yes that will work. I have one myself that is for laptop drives only and it works well. I got it off of newegg.com

Shane

I have not such adapter but I'll look for one.
I suppose it would not work with the disk that has the C: partition, right?

Nomad

43

General Computer Support / Re: Notebook freezes

« on: April 02, 2015, 04:44:00 pm »

Shane

I was not getting it. It seems to me that the laptop I mentioned is IDE, single drive, so, no way.

But, tell me, couldn't I try to take the D: hard drive off my HP and connect it to an USB port of the other laptop and do a CHKDSK? Would it work with an adapter?

44

General Computer Support / Re: Notebook freezes

« on: April 02, 2015, 03:37:45 am »

Hi Shane

I could use another laptop with Windows XP O. S., which has USB ports, for test 1 as you hint, if it will do.
As I never took off a hard disk from a computer, please tell me how the connection can be made and what care should be taken in the whole operation.

Thanks

45

General Computer Support / Re: Notebook freezes

« on: April 01, 2015, 03:11:10 pm »

Hi Samson

The image I have was made in an old Macrium version (4.2 3775) and to boot for restoring I recorded a Linux CD.
Which is your version?

Nomad

46

General Computer Support / Re: Notebook freezes

« on: April 01, 2015, 08:17:23 am »

Just to correct in previous post F.58 - 16/Oct/2008, it is F.58 -16/June/2008.

Nomad

47

General Computer Support / Re: Notebook freezes

« on: April 01, 2015, 06:08:52 am »

Well,

I tried to recover the previous BIOS version (Windows key + B key + power button) a few times, but didn't work, the result was always a blank screen and beeping sounds for more than a minute, so either my computer does not have that BIOS restore tool, or there's some trouble.

Then I downloaded the F.58 A version and installed it. A wizard came telling I was replacing F.5A with F.58 - 16/Oct/2008, when F.58 A's date is 8/Jul/2008. I agreed because it is told that F.58 A is a revised version, so, I think, it's related to F.58.
Operation ended, system informations say BIOS version is F.58.

Next I commanded a CHKDSK C: /r; didn't come to end, stalled about the same point as previous tries (52% concluded).
Then CHKDSK D: /r; didn't come to end either (33 % concluded, about the same point as previous tries).

Seems there was no issue with F.5A.

Back to disk, I have a disk image by Macrium Reflect. However It seems it could only be restored in a drive with, at least, equal capacity, I mean, it could not be smaller than the original.
But could it be a SSD?

Nomad

48

General Computer Support / Re: Notebook freezes

« on: March 30, 2015, 04:09:50 pm »

Boggin, I used to look for software in http://support.hp.com/pt-pt/product/HP-Pavilion-dv9800-Entertainment-Notebook-PC-series/3675209/model/3717536/drivers?cc=pt&lang=pt, the HP support site for Portugal, although, as I said, I might have been looking for an incorrect model reference.
The information you posted about the built in facility for BIOS recovery seems very promising, though I have 3 questions: 1) Is it certain my computer has it? 2) Is the HP TOOLS partition the recovery partition? 3) If my computer doesn't have that facility, will the current or any BIOS version still be there to boot normally after the procedure (Windows key+B key+Power button)?

Rick, for now let consider the perspective of a BIOS defective case.

Shane, I bought it new, and since I have it, the motherboard was never replaced, so I must admit it is the original one, it's a QUANTA 30CB 79.2E (from system informations).
It is not mentioned in the specifications I looked for http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c01422158, so I can't tell it is the one that should be. Oddly these specs mention the microprocessor as "2.40 GHz Intel Core 2 Duo processor T8300", where the system informations on my notebook say it is "2.5 GHz Intel(R) Core(TM)2 Duo CPU T9300". So there is a little thing different here.

Can you help here?

Nomad

49

General Computer Support / Re: Notebook freezes

« on: March 29, 2015, 05:39:27 am »

Hi again

I have been thinking about this and done nothing yet because:
1) There's no doubt my BIOS is F.5A;
2) As you say it isn't listed anymore; maybe, at the time I updated it, I have missed the correct reference of my computer, as Boggin said it's unusual a   
    BIOS update beeing withdrawn. A few times after that update, I got to the HP support site to look for updates and it was there, though.
    Unless, again, I was using an incorrect computer reference, this beeing a bit hard for me to concede now.
3) In case F.5A is meant for a different model, wouldn't it just not allow the computer to boot? Or showing incompatibilities whatever?
4) F.5A is newer than F.58 A (it was released in 22 March 2010). In case I do the F.58 A update (July 2008), what can I do if something goes wrong?
5) Is there a way to find out which was the original BIOS version of this computer?

I feel I need to see clearly in all this so I can act having no afraid of the next scenario.
Thanks Shane

50

General Computer Support / Re: Notebook freezes

« on: March 25, 2015, 04:38:22 pm »

It's a HP Pavilion dv9890 EP.
BIOS: F.5A

Thanks