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Feedback & Suggestions / Went above and beyond any expectations.
« on: April 16, 2014, 03:44:04 PM »
I had an issue running the Windows Repair tool, an issue that I created. Shane was very attentetive on the forums, very involved. Once we came to the point that just describing what was going on, and that I couldn't figure it out, he spent the better half of an afternoon on Teamviewer checking, changing, and rechecking everything he could. It was fun to watch, and more importantly, he got the job done. Turns out we found a set of keys not present in previous versions of Windows. Any how, I couldn't be more happy with the results and would recommend ANY of his products or services. Thanks again, bud. I'll be able to sleep tonight.  :cheesy: :cheesy: :cheesy:

Apparently something went wrong with com+, I'll let Shane leave a detailed explanation of what happened. Thanks so much for the time and effort bud.  :cheesy: :cheesy: :cheesy:

Sending email now.

So I noticed that the bubble wasn't popping up after a restart, for a while. After some time it popped up again. So I checked all my delayed start services:

Background intelligent transfer service
Google update service
Iconman_R (Realtek card reader patch tool)
Intel mgmt and security application local mgmt service
Intel mgmt and security application user notification service
Security Center
Software protection

I restarted the last 5, as they all seem to be related to my problem. No luck on the sound, but the bubble isn't popping up. My action center still says that I have no anti-virus, or anti-spyware.

Not trying to flood the thread, just letting you know. Thanks for the help.

Ran the backup and created a restore point, ran the repair and checked every box. Still getting the bubble and no sound. Gonna run every program I have to scan for any malware just to be sure that isn't the case.  :undecided:

MBAR ran, found no malware. Though I am getting this error as well when I try to play music. All data is stored locally. No NAS, mapped drives, etc.

OK, screenshot included for Defender service. I'm using a laptop, so my speakers are built in. If I plug head phones in, it recognizes that I've done so, but does not play any audio. I've got MBAR running now.

I run Malwarebytes, Avast, and Spybot religiously, I highly doubt there is any infection. I also run TDSS killer from time to time. Never anything super harmful detected from any of the programs.

I restarted Windows Audio service to no avail. I don't see any other services that would pertain to audio, input would be appreciated.
As far as Defender goes, I've included a screenshot. Researching error code now.

The bubble appears even after I turn off security notifications. The sound issue doesn't affect video playback, just audio. Videos play, just without sound. No sound from any windows actions, streaming, etc. Sound device is turned on and recognized/good in device manager. Just trying to give you all the info I have here.

Ok, so Avast uninstalled. I ran the repair. Nothing took too long, nothing hung, it ran and completed, then restarted. I am still getting the pop up/message bubble. When I try to open Defender via Control Panel, I get the error you'll see in the attached image. When I try to start it via Action center it opens system32, which is on the right of the image. The message bubble still pops in and out.(the action center bubble you can see in the image is NOT the bubble I've been mentioning, that is open because I clicked it.) And my sound is gone. I'm not noticing any other issues at the moment. It may be important to know that I'm running 8.1 Professional with Media Center. I said 8.1 earlier.

Uninstalling Avast, the re-running the repair. I'll be back asap.

My sound isn't working either. Neither speakers nor headphones.

Also, while running the program I ran into an issue with number 4(repairing WMI). The program hung for over an hour, so I killed the task, and restarted the program, unchecked number 4 and let it do it's thing. Hope that helps some. If I can think of anything else I'll be sure to post it.

Hi, so I tried your product, hoping it would give me a little extra "push" for my system. It appears, though, that something went wrong. My action center notification on my task bar continuously pops in and out. This is distracting and annoying as I auto-hide my taskbar, and it drags the bar back down, then up again. Repeat, ad-nauseam. Not only that, but it is telling me that my anti-virus (both Avast! and Windows Defender) is turned off. WD is turned off, but Avast! is not. I'm assuming this is causing the pop up message, but I can't tell as it too quick to read. I've tried using system restore, and NONE of my restore points work any longer. Unfortunately I did not back up my registry. I am running Windows 8.1. Asus K55A (laptop). If you need any more info, I'd be more than happy to provide it, but would be much more happy if I could get this resolved. Thanks for the freeware, and your time. Hope to hear from you soon.

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