Topics

1

Feedback & Suggestions / Reboot to Safe Mode

« on: April 20, 2017, 08:04:35 am »

Used the Windows All-in-One Repair tool today. When i eventually got to the "Repair" section, the screen recommended re-booting to Safe Mode. I did this and, when the new screen was displayed, it asked me to enter my password. I entered my usual password and it was not recognised. I then entered every password I have ever used (I keep a VERY secure record of these!) and to my surprise not a single password was recognised. I had no choice but to restart in "normal mode" and continue the repair.  Everything worked in the end but I am curious to know where I went wrong.  Incidentally, when all was finished a message displayed to the effect that my Windows Security Service Centre was switched off.  I attempted to switch it on and it was not accepted. After jumping through a lot of hoops, I restarted the system and, lo and behold, the problem was fixed. An on-screen warning might help with these problems. This is a great programme - I really like it.

2

General Computer Support / Missing device - CD/DVD

« on: March 28, 2014, 06:09:43 am »

Today my in-built CD/DVD player is "missing" from my PC.  When I go into Devioce Manager it shows message - "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)".  I have searched for solutions including 1) Restart PC 2) Uninstall device  and restart PC 3) Look for update for driver 4)Using regedit to fix HKEY LOCAL MACHINE etc etc.  Nothing has worked and I restarted my PC after each "fix".  When I insert a DVD the drive whirs etc so I am at a loss to know how to fix this.  Appreciate any help you can give.  Running Windows 7 Home Premium/System Mechanic 12.7/AVG 2014 Anti-virus etc etc.

Thank You

3

Feedback & Suggestions / Great Help resetting permissions

« on: January 06, 2014, 04:31:19 am »

   Many thanks!!!  Tried for two weeks to install new printer (Epson).  PC refused to install software from CD.  Epson support and Microsoft were no help at all.  Finally found your site and ran Windows Repair Tool  - everything worked perfectly and installed printer without problem.  Have sent a small donation to express my thanks.