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Topics - ho-hum

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General Computer Support / Solved Right-click not working in XP SP3
« on: October 15, 2015, 04:42:20 am »
I have an internittent fault in XP SP3, which means I cannot bring up the right-click menu when I click on any file or folder.

When the menu list doesn't show I get this message:

Application popup: Explorer.EXE - Entry Point Not Found : The procedure entry point GetNamedPipeServerProcessId could not be located in the dynamic link library KERNEL32.dll.

Also, If I double-click my main browser, Firefox, I get a message that states:

Cannot load XPCOM

I have run SFC and that didn't fix the problem.

I have also used Windows Repair in Safe Mode and despite running it twice I still have the same issues.

Malware scans with MBAM and EEK reveal no infection and my resisdent real-time antivrus Avira has found nothing. However, HMP has identified one threat, which has only shown up since running Windows Repair. I quarantined the threat but when I rebooted my PC HMP discovered it again!

I have no idea if it is a false +ve or not. Here is the file path:

HKLM\ system\current control set\services\Winsock2\ parameters\Protocol;_Catalog9

Any help would be gratefully appreciated.

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