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Tweaking.com Support & Help / Install problem resolution

« on: June 12, 2019, 01:12:57 pm »

Some time back, I created a now-locked thread (https://www.tweaking.com/forums/index.php/topic,6083.0.html) with a temporary resolution for installing the Tweaking tool by booting into safe mode to accomplish that task successfully, but as the workaround wouldn't enable my Acronis TrueImage app to install in safe mode I had not completed a backup; that changed earlier today and the resolution may help someone else with comparable installation problems.

This started when I had become frustrated with the various "help" offerings through MS or most of the other sites which were identified in searches on the original error message, and life intervened in the form of chores and weather to distract me until this morning.  A new update for Skype today wouldn't install in a similar manner, but presented a different style and form of error message ("Access is denied" referencing "error 5")  -- another search with the combination brought up many of the same threads and posts as earlier, but also one reference to the MS KB article linked below, which revealed the problem lay somewhere in the permissions for vital folders being "read-only" as the installation process requires writing to such a folder.  The solution is to select the critical TEMP folders and toggle the top folder's properties "read-only" feature on and off, choosing the option to apply the action to all files and folders below; one may be under the root drive C:\ and the other under the relevant Windows\USERS\***\AppData\Local\Temp path.

https://support.microsoft.com/en-us/help/2623670/access-denied-or-other-errors-when-you-access-or-work-with-files-and-f

After I took that action for both folder lines and rebooted, I re-attempted the Skype update; it ran through fine, so I launched the TrueImage installation again and it ran through to completion.  Once I got the product activated and an initial backup performed, I went to their user forum to report the method of fixing the related installation errors and have now come here to report on the resolution.  I'll have to wait to test it against a new release of the Tweaking tool, and will report the outcome at that point in an update to this post if it remains unlocked.

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Tweaking.com Support & Help / 4.4.7 installation issue

« on: April 22, 2019, 03:47:48 pm »

I downloaded the full installer for v4.4.7 both here and from Major Geeks, but can't get it to install on either of my Win10Hx64 machines although it installed without issue on a Win7Ultx64 machine.  A post-launch popup window declares that "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item."  That message box refers to "C:\\Users\*****\AppData\Local\Temp\_ir_sf_temp0\irsetup.exe", but I've checked in Windows Explorer and the file exists at that location.  I've not only run the installer from right-clicking Start|Run and drilling down to choose the installer, but I've also right-clicked on that file in Explorer and selected the "Run as Administrator" option, but both produce the same error message.

Frustrating, and I'm wondering if this behavior might be related to the farkling which v4.4.1 gave the OS in both of those machines several months ago (there's a earlier thread in the forum on that set of issues).  On one machine, the SFC and DISM repairs then were able to recover its function, but on the other I was forced to reinstall the OS from the original image and then reload and rebuild everything to current status over the following week (so a PITA, in other words).

I never had any problems with the AIO tool before v4.4.1, and while I've installed newer version updates after the recovery on all of them, I have not run the newer tool(s) on any machine as I was hesitant to go through that repair/rebuild process again this quickly.  This latest AOI foible doesn't provide a lot of assurance that it won't occur again, but resetting all of the permissions manually isn't something I've got time to do just now.  Hopefully there's a simple (and safe) fix.

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Tweaking.com Support & Help / Running v4.4.1 farkles Windows Update on Win10 w/ 0x80070643 error

« on: January 13, 2019, 01:50:50 pm »

I have 2 Win10 Home laptops on which I yesterday ran overnight the latest version of the all-in-one repair tool (something I do 2-3 times/year) after their regularly weekly battery of malware scans, and today cannot successfully update the OS to install the latest Windows Defender definitions -- it now consistently fails with that 80070643 error message, implicating the TwAI1 app.  I've followed a number of the MS-provided suggestions (namely opening a Powershell window with administrative privileges and running the SFC, DISM and CHKDSK tools within before rebooting) without regaining full function, searched for non-MS advice without finding any magic bullets and so thought I'd post a problem description here to see if there were other sage bits of advice which might be offered by the app cognoscenti.

Both laptops had no problems with the round of Patch Tuesday updates last week, have generally been kept up-to-date in all other respects, and both have the 64-bit OS flavor (one is build 1803, the other 1809).  My first inclination is to go back to the restore point I'd set before launching TwAI1 and see if that resolves the issue, but want to start a thread and then provide updates as I try that on each machine.