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Messages - Meri

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I was  updating a wifi driver when the crash happened.  No BSOD just an error message stating Windows couldn't/wouldn't load. So yes, I did a system reset, lost my third party programs but kept my personal files.  Last night I fiddled with the latest windows push and did a reinstall. I left the laptop downloading and updating last night.  I figured the worst that could happen is the system would crash again.  The reinstall seems to have done the trick, this morning when I booted it up, all the programs, WIFI connection and the USB ports now work.   Thanks so much for your help and suggestions.

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Thanks much for your help.  Chkdsk came back clear as did the Event Viewer.  No bad segments.  I will head out to the windows site you recommended.  It's funny, except for the USB ports, everything else is working fine.

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One of my Dell laptops crashed on Sunday when I was updating a driver.  I got a weird message stating windows couldn't load.
I am running Windows 10 on a Dell Inspiron 1525, only used for streaming.  I did a system refresh or restart Windows came back  with a couple minor problems...no USB drivers. Error message: "The driver installation file for this device is missing a necessary file."
I tested all the USB ports with the same results. Uninstalled, reinstalled, same result. The MS mouse works fine on the other laptops. I did reinstall security software and Tweaking without issue.
I decided to use Tweaking in an attempt to correct the problem and anything else that maybe lurking.  Tweaking has been running for 20 hours or so.   Is this considered normal under the circumstances?  I've run the program in the past with great success, but it has never taken this long.  Any insight you can provide is really appreciated.  Thanks much.

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